ADARSH V
Sharjah,UNITED ARAB EMIRATES
Summary
Dedicated professional with a strong foundation in customer service excellence and communication skills, adept at ensuring safety and emergency procedures are followed meticulously. Proven ability to collaborate effectively within teams, demonstrating adaptability and flexibility in dynamic environments. Skilled in problem-solving and conflict resolution, with proficiency in Microsoft Office and airport ground handling. Committed to leveraging expertise to enhance operational efficiency and contribute to organisational success.
Overview
9
9
years of professional experience
4033
4033
years of post-secondary education
Work history
Customer Service Assistant
Rainbow Tourism LLC
Sharjah
01.2020 - 12.2025
- Develop and sell customized travel packages, including flights, hotels, car rentals, and tours, based on clients' preferences and budgets.
- Maintain detailed knowledge of global travel destinations, including accommodations, attractions, and travel requirements.
- Provide clients with information on travel safety, destination regulations, and required documentation such as visas and travel insurance.
- Handle bookings and reservations using GDS systems like Sabre and Amadeus.
- Resolve client issues and emergencies by coordinating with airlines, hotels, and other travel service providers.
Sub Staff
Bank of Baroda
Cherkala, Kasaragod, Kerala
01.2017 - 06.2019
- Supported teller operations by handling cash transactions, including deposits, withdrawals, and payments.
- Assisted customers with account inquiries, resolving issues efficiently and providing information on banking products and services.
- Ensured compliance with bank policies and procedures while maintaining confidentiality and security of customer information.
- Processed loan applications and other banking forms, verifying accuracy and completeness.
- Provided administrative support, including filing, data entry, and managing correspondence.
Education
Bachelor of Commerce -
Kannur University
Kasaragod, Kerala, IndiaAirport Ground Handling -
Fly Air Aviation Academy
Chennai, IndiaSkills
- Customer Service Excellence
- Communication Skills
- Safety and Emergency Procedures
- Team Collaboration
- Problem-Solving and Conflict Resolution
- Adaptability and Flexibility
- Microsoft Office
- Airport Ground Handling
LANGUAGE
English
Hindi
Malayalam
Tamil
Kannada
PERSONAL INFORMATION
- Passport No: N9463414
- Date of Expiry: 2026-04-14
- Nationality: India
- Visa Status: Residency Visa Valid till 2026-12-21
- D.O.B: 1996-07-10
- Marital Status: Married
- UAE Driving License No: 795865
Timeline
Customer Service Assistant
Rainbow Tourism LLC
01.2020 - 12.2025
Sub Staff
Bank of Baroda
01.2017 - 06.2019
Bachelor of Commerce -
Kannur University
Airport Ground Handling -
Fly Air Aviation Academy