Adarsh ViswaKumar

Managing the operational budget, including forecasting and allocating resources as required, to meet business goals.

Analysing data to identify opportunities for improvement and to ensure that all processes are efficient

Responsible for the business & security of counters during the shift hours.

In charge of delegating work, overseeing progress towards goals, and coaching team members as needed.
Responsible for training team members, setting strategy and monitoring progress towards goals.

Monitors all operational processes and procedures using a compliance management platform to ensure that the company complies with all legal regulations and ethical standards.

Monitoring adherence to policies and processes throughout the company.

Overseeing human resources development policies, training, and performance reviews.

Responsible for the business & security of counters during the shift hours.

Following AML/KYC guidelines for Currency Services & Money Transfer.

Maintaining higher standards in customer care.

Coordination of inter-departmental activities.

Foreign Exchange Trading.

Dealing in Traveler's Cheques and International Debit Cards.

Remittance / International Money Transfer,Stock Trading.

Coordinating with various internal departments and teams worldwide to ensure quick completion of transactions and resolution of complaints and issues.

Customer Service and Retention.