Summary
As a seasoned Computer and Smartphone Technician, I've honed my expertise in hardware and software installation, notably enhancing repair efficiency for Self Employed. My knack for swiftly pinpointing and resolving complex technical issues, coupled with exceptional problem-solving abilities, has significantly improved service turnaround times.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Computer Technician
Self Employed
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Displayed excellent problem-solving skills, locating root causes of complex smartphone problems quickly and efficiently.
- Diagnosed and resolved hardware and software issues in various smartphone models.
- Performed software updates, installations, and data transfers as part of routine device maintenance services.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
Smartphone Technician
Selfemployed
02.2018 - 05.2024
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Displayed excellent problem-solving skills, locating root causes of complex smartphone problems quickly and efficiently.
- Diagnosed and resolved hardware and software issues in various smartphone models.
- Performed software updates, installations, and data transfers as part of routine device maintenance services.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
Education
Bachelor Of Science - Information Science
07.2019
Skills
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Software installation
- System upgrades
- Hardware installation
- Software applications
- Device configuration
- Hardware and software installation
- Software updates
- Printer setup
- Email account set up
- Virus removal
- Hardware configuration
- Software licensing
- Mobile device support
- Software patching
- Settings configuration
- Software configuration
Certification
I have a short term training certificate completed Three(3) months on cell phone & Smart phone software maintenance.
Timeline
Smartphone Technician - Selfemployed
02.2018 - 05.2024
Computer Technician - Self Employed
Wollo University - Bachelor Of Science, Information Science
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