JIRA, Trello
ADEDAMOLA OLAYINKA DISU
Digital Product Manager
Dubai,DU
Summary
Highly capable product manager with 6+ years of experience in the eCommerce industry adept at translating complex customer/stakeholder needs into requirements to deliver solutions that provide competitive differentiation. Led multiple cross functional teams improving efficiency by 25% and over $1M cost savings. Consistently delivering business value to meet 3X revenue generation.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Senior Product Manager
Chalhoub Group Retail
Dubai
11.2021 - Current
- Improved UX measure by 45% through baymard best practice recommendations, user feedbacks and continuous iteration.
- Delivered features such as delivery promise, OOS notifications, bulk image upload at a group level for multiple brands.
- Implemented agile and scrum methodologies to improve efficiency of squad by more than 25% also resulting in a cost saving of 15,000 usd.
- Currently collaborating with designers and development team to deliver a state of the art mobile app for luxury brands such as Tanagra estimated to generate 40% of revenue in first 6months post launch.
Ecommerce & Marketplace Product Owner
Namshi International Services
Dubai
11.2019 - 09.2021
- Key Contributions
- Built a curated marketplace with a small and efficient squad to onboard local and international partners on a crossdock model.
- Designed integration flows and seller documentation to successfully onboard partners contributing to revenue generation of over 2million aed monthly.
- Successfully onboarded more than 120 brands resulting to 12% of monthly revenue generation.
- Continuously working with sellers and stakeholders to shape roadmap and prioritize backlog.
- Contributed to Improving customer experience for marketplace orders by 28% reducing delivery TAT through LIFO and forward picking techniques.
- Working with data analytics to create dashboards and derive KPI’s such as time to market, delivery turnaround time, returns rate
Digital Product Manager
Namshi International Services
Dubai
12.2016 - 11.2019
- Built a process workaround with the offering & ops squad to reduce cost of shipping and customs which resulted in savings of about 4 million dhms in last half of 2019.
- Managing relationships between stakeholders and led multiple cross functional teams from product conception through launch and multiple iterations increasing efficiency measure by 25%.
- Implemented Geolocation on mobile apps which reduced undeliverable orders by 11%.
- Delivered beauty features such as color shades, videos on PDP, product grouping to increase sales contribution for beauty from 6% to 9%.
- Orchestrated a delivery promise feature which increased revenue generation from top 20% of customer base.
- Continuously running A/B tests on mobile apps(android & ios) to determine customer interaction whilst improving customer experience which resulted to 6% growth in traffic.
- Achieved 17% reduction in customer returns using NPS feedback to implement size guide feature.
Service Delivery Analyst
Namshi International Services
Dubai
05.2016 - 11.2016
- Ensuring 96% uptime availability and performance of Windows and Linux servers across 3 locations in accordance with agreed SLA.
- Resolved system and network slow down issues through multiple network segregation, reconfigurations and troubleshooting increasing warehouse efficiency by 12%.
- Assisted devops in the migration of AWS Staging and development environments from Ireland to Mumbai resulting in 20k usd yearly savings.
- Created instances using terraform and assisted in writing scripts to backup instances in AWS DR Regions.
- Managed in-house technicians and established relationships with vendor support to ensure prompt and adequate software and hardware repairs and maintenance.
- Built new file servers to manage file sharing difficulties, file/print sharing and domain control performance.
Desktop Support Engineer
Namshi International Services
Dubai
01.2015 - 05.2016
- Responsible for deployment and maintenance of biometrics and CCTV installations reducing operating cost by 15k aed yearly.
- Installed, serviced and upgraded over 250 Windows and Linux computers, IP phones and network configurations.
- Established process improvement techniques and conducted trainings for employees which resulted in 86% incident resolution rate.
- Performed large scale storage and backup systems for multiple servers ensuring 96% uptime availability.
Education
Master of Science - Information Technology
University of Wollongong
Dubai 06.2013 - 05.2015
ITIL V3 -
AXELOS
06.2017 - 09.2017
Bachelor of Science - Computer Science,
Al – Hikmah University Ilorin, New Horizons Computer Institute
12.2007 - 06.2011
CompTIA - Computer Networking N+
New Horizons Computer Institute
07.2010 - 10.2010
Skills
Communication
undefinedSoftware
Zeplin, Figma, Sketch
Productplan, Aha, Airfocus
Quantum Metrics
GA, Looker
Contentful
Salesforce Business manager
Timeline
Senior Product Manager
Chalhoub Group Retail
11.2021 - Current
Ecommerce & Marketplace Product Owner
Namshi International Services
11.2019 - 09.2021
ITIL V3 -
AXELOS
06.2017 - 09.2017
Digital Product Manager
Namshi International Services
12.2016 - 11.2019
Service Delivery Analyst
Namshi International Services
05.2016 - 11.2016
Desktop Support Engineer
Namshi International Services
01.2015 - 05.2016
Master of Science - Information Technology
University of Wollongong
06.2013 - 05.2015
CompTIA - Computer Networking N+
New Horizons Computer Institute
07.2010 - 10.2010
Bachelor of Science - Computer Science,
Al – Hikmah University Ilorin, New Horizons Computer Institute
12.2007 - 06.2011
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