ADEDOTUN ADEMOWO
Business Development Manager
Dubai, UAE
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Enthusiastic Finance and Business Development Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
Work History
Snr. Business Development Manager
FLATBOOK FZ
Dubai
01.2022 - Current
- Managed over 50 customer calls per day to existing and new prospects
- Increased sales by more than 20% after joining the company.
- Review both incoming and outgoing invoices from time to time
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Adhered to social distancing protocols and wore mask or face shield.
- Collaborated with team members to achieve target results.
- Used Microsoft Word and other software tools to create documents and other communications.
- Conducted research, gathered information from multiple sources and presented results.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Business Development Manager
SOBHA GROUP
Dubai
11.2019 - 12.2021
- Reached out to potential customers via telephone, email and in-person inquiries
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets
- Collected data and performed customer needs analysis
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones
- Completed and submitted monthly and yearly reports to support executive decision making
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations
- Negotiated, prepared and signed contracts with clients
- Performed research to uncover potential target areas, markets and industries
Relationship Manager
AZIZI DEVELOPMENTS
Dubai
12.2015 - 11.2019
- Generated new business and referral clients in partnership with financial advisors and branch team
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction
- Worked with clients relations and collection departments to facilitate communication and deliver personalized solutions to customers
- Maintained knowledge on banking products and distribution to provide optimal service support
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
Client Account officer
Emirates Vacation Club
Dubai
05.2014 - 07.2015
- Applied consultative approach and established script responses to overcome customer objections
- Tracked and maintained orders to guarantee prompt and successful delivery of merchandise to customers
- Collected and analyzed data to learn more about consumer behavior
- Communicated with approximately 40 clients daily to understand needs and explain product value
- Leveraged knowledge of company services, familiarity with industry competitors and persuasive communication style to prevent customers from ending or downgrading services
- Established close relationships with new small business prospects
- Developed and managed strong and growing pipelines of prospective small business customers
- Leveraged CRM to collect, organize and manage sales data and customer information
- Secured on-time payments and collected on delinquent accounts with tailored payment plans
- Maintained attitude of continuous improvement and competitive approach to sales benchmarks
- Monitored and tracked campaigns to determine effectiveness and future changes
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller
- Utilized professional telephone skills and extensive knowledge of tourism industry to persuade customers to take advantage of company offerings
Education
Master of Business Administration - Finance
York St. John University
York , UK 09.2020 - 03.2021
Post Graduate - Data Science and Business Analytics
The University of Texas,McCombs School of Business
USA 02.2019 - 09.2020
Bachelor of Science - Economics
Olabisi Onabanjo University
Ogun State Nigeria 02.2007 - 09.2010
Associate of Science - Accountancy
Federal Polytechnic Ilaro
Ogun State Nigeria 05.2003 - 05.2005
High School Diploma -
West African Examination Council
Ogun State 06.1994 - 07.2000
Skills
Basic MS Office (Word, Excel, Power Point, Outlook) SkillsAccount and Inventory software -Tally ERP 9, SPA, RProject Management Professional courseInternetSKILLS AND COMPETENCIESExcellent customer service skills and demonstrable experienceGood interpersonal and communication skillsFlexible and adapt to different working environment quicklyAbility to work for long hours under pressure
- Marketing material development
- Key accounts development
- Revenue development
Timeline
Snr. Business Development Manager
FLATBOOK FZ
01.2022 - Current
Master of Business Administration - Finance
York St. John University
09.2020 - 03.2021
Business Development Manager
SOBHA GROUP
11.2019 - 12.2021
Post Graduate - Data Science and Business Analytics
The University of Texas,McCombs School of Business
02.2019 - 09.2020
Relationship Manager
AZIZI DEVELOPMENTS
12.2015 - 11.2019
Client Account officer
Emirates Vacation Club
05.2014 - 07.2015
Bachelor of Science - Economics
Olabisi Onabanjo University
02.2007 - 09.2010
Associate of Science - Accountancy
Federal Polytechnic Ilaro
05.2003 - 05.2005
High School Diploma -
West African Examination Council
06.1994 - 07.2000