Adeeba Fatima
sharjha Dubai
Summary
Dynamic and proactive Sales Coordinator with a proven track record of successfully developing and executing innovative sales strategies, analyzing sales data, and managing contract preparation. Recognized as a Certified Sales Manager with extensive experience in high-pressure business settings. Possesses strong communication, leadership, and time management skills, along with the ability to thrive in stressful situations. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Coordinator
United International Welding Material Trading Co
05.2023 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Coordinate sales team by managing schedules, filing important documents, and communicating relevant information to team members.
Customer Support Specialist
Dulsco
02.2022 - 04.2023
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
- Resolved customer complaints and concerns professionally, resulting in increased customer loyalty.
- Received positive feedback from management for consistently meeting and exceeding performance goals in terms of customer satisfaction and efficiency.
Real Estate Sales Executive
Feel In Air Infra Services Pvt Ltd
11.2020 - 12.2021
- Managed client portfolios, ensuring all properties were marketed effectively and transactions progressed smoothly from start to finish.
- Assisted clients in navigating complex legal documentation during real estate transactions, reducing confusion and stress levels.
- Developed strong relationships with real estate agents, boosting referral rates for the company.
- Streamlined communication between parties involved in real estate transactions ensuring smooth closings.
- Developed strong relationships with clients and real estate agents, fostering trust in the mortgage closing process.
Education
Bcom Computers - Accounting
Delhi Grammer School
Delhi05.2019
Skills
- Customer Communication
- Data Entry
- Goals and performance
- Strong enthusiasm
- Sales Reporting
- Analytical Thinking
- Exceptional leader
- Effective negotiation
- Goal-oriented mindset
- Customer Relationship Building
- Report creation
- CRM software proficiency
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Sales Coordinator
United International Welding Material Trading Co
05.2023 - Current
Customer Support Specialist
Dulsco
02.2022 - 04.2023
Real Estate Sales Executive
Feel In Air Infra Services Pvt Ltd
11.2020 - 12.2021
Bcom Computers - Accounting
Delhi Grammer School
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