Dispatch Coordinator
Focus Al Awaal Delivery Services
Dubai
02.2023 - 01.2024
- Coordinated and monitored daily delivery routes to ensure timely completion.
- Assigned deliveries to drivers according to their availability and route optimization guidelines.
- Monitored driver performance in terms of timeliness and safety regulations compliance.
- Provided guidance to drivers on road conditions, speed limits, and traffic patterns.
- Approved and adjusted time sheets for vacation time, sick leave, straight time and mileage.
- Maintained up-to-date records of freight movement and shipment tracking information in the system.
- Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.