Adel Al Hosani
Abudhabi,UAE
Summary
Successful management professional with experience in managing multi-site operations and leading teams. Accomplished at building high-performing teams, developing and implementing successful business strategies, and achieving revenue and profitability goals. Ambitious individual with deep interest in business management and regional management. Utilises strong organisational and analytical skills to make data-driven decisions. Committed to achieving business goals and providing exceptional service to clients.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Regional manager
ADP
Abu Dhabi, UAE
02.2023 - Current
- Developed strategies for optimal market penetration.
- Enhanced team's performance with regular coaching and feedback.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Managed region-wide projects to successful completion.
- Fostered a positive work environment, boosting employee morale.
- Coordinated with other departments for smooth business operations.
- Built strong relationships with stakeholders, improving customer satisfaction rates.
- Provided crucial input into strategic planning, shaping company direction and focus.
- Ensured compliance with company policies and procedures across all branches in the region.
- Reviewed reports from subordinate management to identify areas of opportunity.
Head of crisis and business continuity department
ADP
Abu Dhabi, UAE
06.2019 - 01.2022
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customs Duty Manager
Abu Dhabi Customs
Abu Dhabi, UAE
01.2000 - 06.2019
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Ensured customer satisfaction with prompt problem resolution.
- Managed front-of-house operations to maintain a high level of service.
- Maintained cleanliness standards, resulting in positive customer feedback.
- Led by example, embodying positive work ethic and motivating staff for peak performance.
Education
Bachelor of Business Administration - Business
Aldar university College
Dubai 08.2016 - 06.2018
Higher National Diploma - Applied Business
Abu Dhabi Higher College of Technology
Abu Dhabi 09.2013 - 08.2016
Skills
- Relationship building
- Stakeholder engagement
- Strategic partnerships
- Time management
- Strategic planning
- Project coordination
- Team leadership
- Risk assessment
- Quality control enforcement
- Effective communication
- Crisis management
- Business analytics
- Business development and planning
- Risk management
- Regulatory compliance understanding
Languages
Arabic
Native
English
Advanced
Affiliations
- sports
Certification
ISO/IEC 22301:2012 Lead Implementer
Timeline
Regional manager
ADP
02.2023 - Current
Head of crisis and business continuity department
ADP
06.2019 - 01.2022
Bachelor of Business Administration - Business
Aldar university College
08.2016 - 06.2018
Higher National Diploma - Applied Business
Abu Dhabi Higher College of Technology
09.2013 - 08.2016
Customs Duty Manager
Abu Dhabi Customs
01.2000 - 06.2019
ISO/IEC 22301:2012 Lead Implementer
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