As a dynamic and highly energetic Business Development Manager in the IT industry, I bring over 8 years of robust experience, particularly within the MENA and CIS markets, focusing on channel sales of SaaS Solutions, Generative AI, and Digital transformation projects. Coupled with my outstanding interpersonal communication and exceptional leadership skills, I have a proven history of meeting and consistently surpassing sales targets and personal objectives. My professional approach is tailored to deliver results and foster growth, making me an asset to any sales-driven organization.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
Channel account manager
Grapheast Computers - part of Midis Group
Dubai, UAE
08.2022 - Current
Develop and execute a 2-year sales road map with an outcome of 50% growth yearly for new and dormant accounts.
Systematic screening and monitoring of Adobe's new channel partners and MS partners, followed by onboarding, orientation, and enablement sessions within the company's strategic portfolio.
Pipeline management and accurate reporting to the line manager and Adobe Territory Manager, RFP/RFQ/RFI responses, quoting, order processing, and follow-up activities.
Renewals tracking and sustainable follow-up with channel partners and end users.
Products upsell/cross-sell and upgrade related activities within channel partners' networks and end-user database
Results and Achievements
Successful onboarding and business start and re-boot for more than 40+ channel partners within UAE, yearly
Built and expanded the pipeline for new business from 0 to 2 million $ within the first two years.
Achieved the vendor target for upselling and upgrading, which led to a significant company total GP increase.
Inside sales executive
Mindware (Citrix)
Dubai, UAE
04.2021 - 08.2022
Managing sales pipeline, weekly forecast to the line manager, and independent management of run-rate business (sub 30k$ opportunities).
Configuration of the quotations on vendor portals, such as Citrix CSA/CSP - DOTI.
Quoting related activities, follow-ups, negotiations with channel partners, and account managers from vendors.
Provided comprehensive support in deal negotiations and closures within company protocols.
Delivering precise sales pipeline reports to the Business Unit manager using Power BI, Salesforce, and other tools.
Analyzing the deal registration report, including rejected opportunities, to identify the competitor’s pipeline and target lost opportunities from a closing or renewal perspective.
Upgrade and migration to cloud-related activities within the vendor strategy for channel partners.
Execution of ERP operations resulted in proficiency in Salesforce and Orion platforms.
Results and Achievements
300k$ extra business to the existing forecasted pipeline within 1 year.
Successfully converted up to 10+ resellers to Mindware customers.
Established a strong channel partner network with a focus on solutions providers.
Successfully onboarded new accounts, facilitated customer credit arrangements and implemented payment solutions.
Actively engaged with both prospective and current clients to tailor products and services to their unique requirements.
Coordinated sales and logistics to ensure seamless operations and customer satisfaction.
Partner Program Manager
Hewlett Packard
Moscow, Russia
02.2013 - 10.2013
Comprehensive support for existing and emerging SMB partners, enhancing partner relations and program effectiveness with the list of 600+ channel partners.
Facilitated new partner onboarding through authorizing, profile creation, and dedicated consultancy, ensuring seamless integration.
Administered partnership programs and Deal Registration via vendor portals, optimizing user experience and program accessibility.
Maintained and developed an up-to-date partners database, driving data integrity and strategic outreach initiatives.
Education
Specialist Degree - International Relations, 5 years course
Kazan Federal University
Russia
09.2007 - 06.2011
Skills
Business Development
SaaS solutions Sales
Generative AI
Pipeline & Forecast Management
Channel Management
Effective Communication
Critical Thinking
Salesforce
Power BI
Languages
English
Fluent
Russian
Native
French
Intermediate
Arabic
Beginner
Timeline
Channel account manager
Grapheast Computers - part of Midis Group
08.2022 - Current
Inside sales executive
Mindware (Citrix)
04.2021 - 08.2022
Sales Coordinator
IBS Platformix – IBS Group
10.2013 - 03.2019
Partner Program Manager
Hewlett Packard
02.2013 - 10.2013
Specialist Degree - International Relations, 5 years course
Chief Accountant at MIDIS Group- ABM Care Limited-Jordan (Apple Authorized Distributor)Chief Accountant at MIDIS Group- ABM Care Limited-Jordan (Apple Authorized Distributor)