Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Languages
Certification
Work Availability
Timeline
Hi, I’m

ADENIYI OLAITAN MICHEAL

Dubai
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ADENIYI OLAITAN MICHEAL

Summary

Proactive Team Member with extensive experience in industrial product lines. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use and repairs. Highly adaptable team leader with excellent background of quick and effective performance. Highly experienced in performing quality inspections and machinery operations.

Overview

3
years of professional experience
1
Certification

Work History

Hardees UAE
Umm Al Quwain

Team Leader
01.2021 - Current

Job overview

  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards..
  • Prepared basic food items and ingredients for more complex dishes.
  • Served dishes and beverages in convenient packaging to maintain temperatures.
  • Conversed with customers about food and beverage desires, suggesting items best matching preferences.
  • Operated electric appliances to cut, blend and mix foodstuffs.
  • Cooked food using grills, griddles and deep-fat fryers.
  • Answered questions about menu item ingredients, cooking methods and costs to assist with decisions.
  • Completed repetitive food preparation tasks in line with restaurant standards.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Led team of 4 members while providing exceptional customer service

Nao Supermarket
Akure Ondo State

Storekeeper
01.2017 - 02.2018

Job overview

  • Improved workflow efficiency by identifying and tackling shortfalls in existing receiving practices.
  • Built customer rapport by identifying specific needs and making appropriate product recommendations.
  • Ordered stock to guarantee optimized economic value in line with financial restrictions.
  • Trained staff to maximize sales and deliver on store targets.
  • Directed shop floor replenishment processes to maximize accuracy and availability of inventory.
  • Implemented health and safety best practices to comply with regulations.
  • Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
  • Closely monitored premises for suspicious activity, aiding loss prevention and maximizing store security.
  • Resolved customer problems by answering questions, investigating concerns and building positive rapport.
  • Improved store operations by harnessing sales data and customer feedback.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Minimized waste by 70% by correcting inefficiencies in stock management processes.
  • Received product shipments and organized in stockroom storage area.
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.

Education

The Polytechnic Ibadan
Oyo state Nigeria

Higher Diploma from Business Administration
12.2019

Skills

  • Strong interpersonal skills
  • Microsoft Office proficiency
  • Self-directed
  • Results-orientated
  • Business administration
  • Prioritisation and time management
  • Supply ordering
  • Organizing Work Stations
  • Continuous Development
  • Equipment Maintenance

Additional Information

  • Visa status : Employment visa

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Bilingual or Proficient (C2)
Indonesian

Certification

AIBM/KHDA Certified Business Administrator

Availability
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Timeline

Team Leader

Hardees UAE
01.2021 - Current

Storekeeper

Nao Supermarket
01.2017 - 02.2018

The Polytechnic Ibadan

Higher Diploma from Business Administration
ADENIYI OLAITAN MICHEAL