ADHELA NISAMDEEN
DUBAI
Summary
Seeking a challenging career with a progressive organization that provides an opportunity to capitalize skills while making a significant contribution to the success of the company.
Overview
2
2
years of professional experience
Work History
REAL ESTATE ADMIN MANAGER
EZYTRAC GROUP
03.2024 - Current
- Lead and manage administrative staff, ensuring smooth daily operations and high productivity.
- Develop and implement organizational policies and internal controls for administrative oversight.
- Streamline office workflows and improve efficiency to meet deadlines.
- Provide mentorship and support to Leasing and Listing Administrators in resolving client concerns.
- Submit monthly reports detailing income, expenses, and key performance metrics.
- Oversee property documentation, including tenancy contracts and lease renewals, ensuring compliance with Dubai regulations.
- Manage property listings on platforms like Property Finder, Bayut, and Dubizzle, ensuring accuracy.
- Supervise CRM system operations, maintaining data integrity and effective communication across teams.
- Coordinate with developers, landlords, and tenants regarding off-plan properties and handovers.
- Monitor property maintenance and collaborate with Property Management teams to address issues promptly.
- Review and approve invoices, contracts, and financial records to ensure accuracy.
REAL ESTATE HR COORDINATOR
EZYTRAC GROUP
09.2023 - 03.2024
- Coordinated end-to-end recruitment processes for successful talent acquisition.
- Approved holiday and leave requests, maintaining staff levels required for daily operations.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Facilitated new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork.
- Collated information for employee status reports, enabling payroll, performance and compliance reviews.
- Maintained and employee files for accurate, easily retrievable records.
- Manage the processing of visas and health insurance for new employees.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
REAL ESTATE ADMIN
EZYTRAC GROUP
08.2022 - 08.2023
- Manage email correspondence and phone calls professionally.
- Draft tenancy contracts for tenant and landlord signatures.
- Monitor the property market to ensure timely tenancy contract renewals.
- Assist clients (tenants and landlords) with various concerns, including contract renewals.
- Coordinate with Maintenance and Property Management teams for efficient operations.
- Oversee landlord properties, including snagging and the handover process from developers.
- Proficient in listing properties on platforms such as Property Finder, Bayut, and Dubizzle.
- Experienced in using the DLD portal for EJARI, TRAKHEESI, and other property-related services.
- Skilled in utilizing the Dubai Rest App for property management task.
- Manage CRM system operations effectively to streamline processes.
- Handled multiple rental properties with exceptional.
- Maintain direct communication with top developers regarding off-plan property availabilities.
Education
High School Diploma -
JAYBANGA NATIONAL HIGH SCHOOL
PHILIPPINESHigh School Diploma -
WESTMEAD INTERNATIONAL SCHOOL
PHILIPPINESFILIPINO INSTITUTE
DUBAISkills
- Office administration
- Organization and multitasking
- Staff management
- Relationship building
- Customer service management
- Scheduling and calendar management
- Microsoft Office Suite
- Organizational leadership
- HR support
Languages
English
Timeline
REAL ESTATE ADMIN MANAGER
EZYTRAC GROUP
03.2024 - Current
REAL ESTATE HR COORDINATOR
EZYTRAC GROUP
09.2023 - 03.2024
REAL ESTATE ADMIN
EZYTRAC GROUP
08.2022 - 08.2023
High School Diploma -
JAYBANGA NATIONAL HIGH SCHOOL
High School Diploma -
WESTMEAD INTERNATIONAL SCHOOL
FILIPINO INSTITUTE
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