Summary
Overview
Work history
Education
Skills
Languages
Certification
Work availability
Timeline
Adhil Hussain Kalladath

Adhil Hussain Kalladath

Travel Agent
Al Qusais,Dubai
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Summary

Sharp and energetic travel agent, successful at troubleshooting and handling customer support issues in a timely manner. Bilingual and well-traveled, with active listening and interpersonal skills. Seeking a travel consultant position in a dynamic, fast-paced environment. Emerging travel professional with a commitment to crafting superior travel experiences. Excels in sales-driven environments with a proven history of client-directed communication. Deadline-driven travel consultant with expertise serving special needs clients. A real go-getter with outstanding interpersonal skills. Looking to bring this amazing skill set to help a travel agency become even more client-focused. A personable travel agent is used to fast-paced, deadline-driven environments. An expert in overseas travel and cruise holidays I am seeking a position driving travel sales for a large agency.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Travel Agent

Al Rayah Tourism
Dubai, United Arab Emirates
01.2022 - Current
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Booked travel accommodations for a party of 60 guests for a last-minute wedding.
  • Developed a loyal clientele base due to excellent listening and research skills and a keen understanding of travel budgets.
  • Organized memorable and exquisite travel itineraries and holidays for high-level clients, celebrities, politicians, and business executives.
  • Asked open-ended questions to better ascertain client needs and determine the best travel offerings.
  • Responded to clients' questions, issues, and complaints in a timely manner and found appropriate solutions when needed.

Sales Supervisor

Bin Tanaf Travel
Abu Dhabi, United Arab Emirates
03.2021 - 12.2021
  • I coached team members to reach and exceed weekly and monthly sales goals.
  • Organized and coordinated sales team schedules, helping staff meet company and client expectations.
  • Analyzed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
  • Promoted exceptional customer service by engaging clients on the sales floor, building positive rapport, answering product queries, and handling complaints.
  • Provided trustworthy feedback and after-sales support to maximize customer lifetime value.
  • Created conference and event business plans, motivating and encouraging contributions from thesales team.

Travel Consultant

Easy Way Travel
Abu Dhabi, United Arab Emirates
02.2019 - 02.2021
  • Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
  • Conducted thorough market research to maintain advanced knowledge of top destinations and travel trends.
  • Adhered to clients' budgets while making plans.
  • managed the portfolios of high-net-worth clients, providing comprehensive service from pre- to post-trip.
  • Responded to clients' questions, issues, and complaints, thinking creatively to formulate effective solutions.

Education

Diploma of Higher Education - Front Office Management

ISIT COLLAGE, India
04.2017 - 04.2018

Higher National Diploma - Diploma In Fire And Safety Management

ISIT COLLAGE, India
01.2017 - 01.2018

Skills

  • Travel agency accounting
  • travel consulting
  • Travel trends research
  • Transportation coordination
  • Social media management
  • Itineraries
  • Itinerary planning
  • Amadeus CRS
  • Global destinations
  • Customer service
  • Hotel accommodations
  • Galileo GDS
  • Time management
  • Customer-focused

Languages

English
Fluent
Hindi
Upper intermediate
Arabic
Upper intermediate
Tamil
Intermediate
Malayalam
Native

Certification

  • CTA - Certified Travel Associate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Travel Agent - Al Rayah Tourism
01.2022 - Current
Sales Supervisor - Bin Tanaf Travel
03.2021 - 12.2021
Travel Consultant - Easy Way Travel
02.2019 - 02.2021
ISIT COLLAGE - Diploma of Higher Education, Front Office Management
04.2017 - 04.2018
ISIT COLLAGE - Higher National Diploma, Diploma In Fire And Safety Management
01.2017 - 01.2018

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Adhil Hussain KalladathTravel Agent