Adil Samir

Dedicated IT Project Manager takes hands-on approach to running problematic information technology projects. Boasts over 15 years of experience overseeing technical and planning aspects of tech deployments, including installation, maintenance and troubleshooting. Provides expert navigation to avoid risk associated with cost, allocation and technical considerations. Able to collaborate with senior stakeholders, lead project teams through all phases of a project life cycle and ultimately deliver business focused results on time and within budget.

• Program manager for Multiple Infrastructure related projects (01-2021 till date): 1.Microsegmentation in DC, 2.Disaster recovery site for Critical Applications, 3.Web Application Firewall implementation, 4.Infrastructure Hardware consolidation .5.Backup and offline backup Consolidation 6.Network Access Control 7.SDWAN Implementation .8. Refresh of Network and Telecom Hardwares . Make sure to enhance the security poster of DHA Infrastructure before the Expo event by upgrading the infrastructure and enabling critical security features and systems with a governance approach to minimize the cost, risks and increase the efficiency .
• Telemedicine Project - Doctor for Every Citizen (03/2019 – Oct 2019) Tele-Health Project to provide UAE citizens and residents with immediate access to a caregiver through video application.The project has helped in the pandemic lockdown situation by taking an average of more than 33,000 medical consultation video calls per month .Integration with EMR Solution and DHA Flagship App to unify and ease the patient and doctors access to te solution .
• DHA Contact Center Project (03/2019 – 10/2019) Provide to UAE Citizens and residents with a Unified DHA contact center (800DHA) to book appointment through multiple channels of communications such as Call, Chat, Email and seek information using the latest contact center technology. Integration with CRM, DHA Website site for the chat and EMR solution, Top 3 best CC in dubai Government sector awards, Comply with GDCCS awards, 690 agents , 60,000 call per day , rapid capacity expansion and ramping up the staff during Covid 19 (200 additional staff during 2 week time).
• Rashid Hospital IPT Migration Project (04/2019 - 10/2019) Replace Legacy PBX system with IPT Solution : Save 6,600,000.00 Aed in project cost and reduce the project duration from 12 months to 6 months only by suggesting and implementing new Architecture Design.
• Emergency Communication System Project in Latifa Hospital (VOCERA) (01/2017 – 11/2017) Implementation of emergency communication system (Vocera) to facilitate the communication between care givers in the hospital . Integration with call manager Reduce the doctor no show to 0 no show, Enhance the WIFI coverage in the hospital, reduce the call load on the operator agents in the hospital.
• IP Telephony Migration Projects (01/2013 – 11/2015) Migrated Legacy telephony system to IP Telephony system in Latifa Hospital, Dubai Hospital and DHA HQ. Provide IP Telephony services to more than 4000 staff and integrate with different solutions.
• Smart Communication Project (06/2013 – 02/2014) Implementation of Cisco Jabber and WebEx solution .Provide access to video collaboration suite to more than 1500 staff .

PMP (Project management certificate )