ADIL WASSIM
Dubai
Summary
Dedicated and professional Senior Restaurant Manager with 11+ years of experience in luxury dining industries and a strong database in UAE. Proven track record of overseeing all aspects of restaurant operations. Thrives in a collaborative environment, effectively leading restaurant staff to achieve high levels of customer satisfaction, profitability, and team performance. Seeking an opportunity to work in an environment that fosters intellectual, professional, and personal growth, and make a significant contribution to the team/organization's success through extensive experience and expertise.
Overview
11
11
years of professional experience
Work History
Senior Restaurant Manager
COYA Reestaurant & Pisco Bar
01.2025 - Current
- Increased customer satisfaction by implementing new service protocols and staff training programs.
- Analyzed sales data to identify trends in patron preferences and strategically adjust menu offerings accordingly.
- Ensuring smooth workflow and top-quality customer service.
- Enhanced employee morale through regular performance evaluations, constructive feedback, and recognition of accomplishments.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Club Manager
Chanca by COYA
01.2024 - 12.2024
- Oversee day-to-day restaurant operations, ensuring compliance with quality standards, health and safety regulations, and company policies
- Recruit, train, and manage restaurant staff, fostering a positive and collaborative work environment while conducting regular staff meetings, providing feedback, and ensuring team members adhere to service standards
- Maintain high levels of customer satisfaction by ensuring prompt and friendly service while addressing customer feedback, concerns, and complaints in a professional and timely manner
- Develop and manage the restaurant budget, monitor financial performance, and implement cost control measures while analyzing sales trends, forecasting revenue, and contributing to the achievement of financial targets
- Collaborate with chefs to develop and update menu offerings based on market trends and customer preferences while setting pricing strategies to optimize profitability
Assistant Club Manager
Chanca by COYA
09.2022 - 01.2024
- Implemented marketing initiatives and promotions to attract new customers and retain existing ones while managing the restaurant’s good image and suggesting ways to improve it
- Monitored and managed restaurant inventory levels to prevent shortages and minimize waste while implementing inventory control measures and conducting regular audits
Restaurant Supervisor
COYA Restaurant
04.2021 - 09.2022
- Training and managing restaurant staff, Supervising the operation and ensuring prompt and friendly customer service
Senior Waiter
COYA Restaurant
02.2017 - 04.2021
- Providing excellent customer service to ensure satisfaction
- Making menu recommendations, answering questions and sharing additional information upon request
Senior Waiter, Task Force
COYA Restaurant & Pisco Bar
06.2019 - 08.2019
Restaurant Supervisor
Saffron Restaurant
01.2014 - 12.2016
Education
Certificate -
HR Factory
High School Diploma -
Science City
Skills
- Leadership
- Team Management
- Communication
- Problem Solving
- Guest Dispute Resolution
- Hospitality Business Management
- Staff Scheduling
- Operations Management
- Employee Training
- Negotiations & Contracts
- Policies & Procedures
- Selling Techniques & Strategies
Languages
Arabic
English
French
Timeline
Senior Restaurant Manager
COYA Reestaurant & Pisco Bar
01.2025 - Current
Club Manager
Chanca by COYA
01.2024 - 12.2024
Assistant Club Manager
Chanca by COYA
09.2022 - 01.2024
Restaurant Supervisor
COYA Restaurant
04.2021 - 09.2022
Senior Waiter, Task Force
COYA Restaurant & Pisco Bar
06.2019 - 08.2019
Senior Waiter
COYA Restaurant
02.2017 - 04.2021
Restaurant Supervisor
Saffron Restaurant
01.2014 - 12.2016
Certificate -
HR Factory
High School Diploma -
Science City
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