ADNAN ABDULRAHMAN ALHASHMI
Abu Dhabi,United Arab Emirates
Summary
Dedicated and hardworking professional with a strong commitment to excellence, known for exceptional communication skills and the ability to remain calm under pressure. Proficient in Excel, Word, and PowerPoint, with expertise in check-in and check-out processes, enhancing guest experience, and managing group travel. A cooperative team player focused on delivering outstanding service and seeking opportunities to further develop skills in hospitality management.
Takes on challenging new roles, harnessing interpersonal skills, collaboration, and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work history
NBD
Emirates
Abu dhabi
04.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
audit
E&Y
abudahbi
09.2023 - 06.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Checking bills and financial statements
Accountant
Almanhel school
abudhabi
04.2023 - 08.2023
- Completed detailed profit and loss analysis; identified improvement areas.
- Ensured timely invoice payments with diligent follow-ups.
- Efficiently managed payroll processing tasks, avoiding errors.
- Enhanced profitability by managing cost control measures.
- Devised strategies for risk management, minimising potential losses.
Guest Service
Ferrari world
Abudhabi
10.2022 - 03.2023
- Deputized for Front Office Manager, utilizing StayNTouch PMS to enable seamless arrival and departure experience for guests per shift.
- Monitored and analyzed daily front desk activity to guarantee ongoing compliance with performance and brand standards.
Customer Service Representative
ETIHAD AIRWAYS
Abu Dhabi
10.2020 - 03.2021
- Performed system readiness tests during pre- and post-operational inspections.
- Tested aircraft systems under simulated operational conditions, performing systems readiness tests and pre- and post-operational checkouts to establish design or fabrication parameters.
- Used programs and specialized software to understand and carry out tasks.
call center
Estigaba (SEHA)
Abudhabi
03.2020 - 06.2020
- Established follow-up call systems to effectively resolve complaints and maintain customer loyalty.
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Achieved daily performance targets, aiding department progression towards sales goals
producer film
twofour54
Abudhabi
01.2013 - 01.2013
- Participation in the Sheikh Fatima Project 24/54 Company, 2013
- Work at Al Ain Studio, a film producer
- Worked as a ring producer, Produced a film for the Higher College of Technology
- The main work is a film producer
- Received recognition for outstanding production of
Education
Bachelor degree - Accounting
Higher of Technology College
09.2016 - 12.2020
Skills
- Highly committed and hardworking
- Cooperative
- Nice communication skills
- Excel
- Word
- PowerPoint
- Check-in and -out processes
- Guest experience
- Group travel
- Calm under pressure
Languages
Arabic
English
Timeline
NBD
Emirates
04.2025 - Current
audit
E&Y
09.2023 - 06.2024
Accountant
Almanhel school
04.2023 - 08.2023
Guest Service
Ferrari world
10.2022 - 03.2023
Customer Service Representative
ETIHAD AIRWAYS
10.2020 - 03.2021
call center
Estigaba (SEHA)
03.2020 - 06.2020
Bachelor degree - Accounting
Higher of Technology College
09.2016 - 12.2020
producer film
twofour54
01.2013 - 01.2013
Similar Profiles
Kamran MalikKamran Malik
Passenger Service Agent at EmiratesPassenger Service Agent at Emirates
Lovena TreebhowonLovena Treebhowon
Senior Airport Services Agent at EmiratesSenior Airport Services Agent at Emirates
KIDUS MULUGETAKIDUS MULUGETA
AIRCRAFT TECHNICIAN at EMIRATESAIRCRAFT TECHNICIAN at EMIRATES
MEBLE KWAGALAMEBLE KWAGALA
Junior teacher at Dibber NurseryJunior teacher at Dibber Nursery
Laith ShakerLaith Shaker
INVESTMENT ANALYST at ProDomeINVESTMENT ANALYST at ProDome