ADNAN MOHAMED ABDLLALLAH
Abu Dhabi
Summary
To be an active part of an organization where I could share and develop my knowledge and skills at the same time, be one of its personnel who will contribute and be responsible for the further progress of the company.
Motivated Shift Supervisor experienced in Sales environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply 14 years of experience to improve operations.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Shift Supervisor
Abu Dhabi National Oil CO (ADNOC)
Abu Dhabi
01.2017 - 09.2021
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for leader and communicated regularly on goals and progress.
- Documented daily production and materials usage in the system to track data.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Sales Attendant
ADNOC, Abu Dhabi, Unit
04.2006 - 01.2017
- Greeting customers who enter the shop
- Be involved in stock control and management
- Assisting shoppers to find the goods and products they are looking for
- Being responsible for processing cash and card payments
- Answering queries from customers
- Reporting discrepancies and problems to the supervisor
- Balancing cash registers with receipt
- Dealing with customer refunds
- Receiving and storing the delivery of large amounts of stock,
- Responsible dealing with customer complaints
Guest Service Attendant
Yas Arena Abu Dhabi
Abu Dhabi
01.2006 - 03.2006
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Educated guests on Arena features and instructed on important information regarding safety processes and procedures.
Front Desk Receptionist
Areef Computer Institute
Abu Dhabi
02.2006 - 03.2006
- Serves visitors by greeting, welcoming, and directing them appropriately
- Informs visitors by answering or referring inquiries
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Contributes to team effort by accomplishing related results as needed.
Education
High school certificate -
Al – mutanabbi
01.2005 - 01.2006
Skills
Receptions, customer service, sales, marketingComputer SkillsExcellent grasp of the “one to one” customer relationship management principlesExperience working effectively in a dynamic, multi-tasking environmentOffice Automation (Word, Excel, Power Point, Access, Outlook Express)Internet & MultimediaLight vehicle (Automatic) – Abu dhabiPrincipal Subjects/Occupational skills coveredGeneral: Communication Skills in English, Basic Mathematics, Accounting Principles, Basic of informationCompetencesDriving license: UAE license Social skills and competencesExcellent communication skillsSense of organization & good experience in project or team managementAbility to communicate with staff, and motivate them, to increase productivityExperience working effectively in a dynamic, multi-tasking environment Declaration I hereby declareThat the above written particulars are true to the best of my knowledge and belief
Timeline
Shift Supervisor
Abu Dhabi National Oil CO (ADNOC)
01.2017 - 09.2021
Sales Attendant
ADNOC, Abu Dhabi, Unit
04.2006 - 01.2017
Front Desk Receptionist
Areef Computer Institute
02.2006 - 03.2006
Guest Service Attendant
Yas Arena Abu Dhabi
01.2006 - 03.2006
High school certificate -
Al – mutanabbi
01.2005 - 01.2006