Adriana Narcisi
Dubai,eau
Summary
Detailed Event Manager versed in coordinating and executing small and large-scale events. Upbeat and organised with long-standing history of client satisfaction. Exceptional reputation for bringing client visions to fruition.
Overview
14
14
years of professional experience
Work history
Event Manager
Mas Even's Milano
Milano, Italy
01.2016 - 12.2023
- Led tours for customers planning events, weddings and conferences. Ecm congress, off Road.
- Liaised with clients to determine event requirements and constraints, outlining package options to meet needs and exceed expectations.
- Prepared, monitored and maintained event budgets.
- Determined client budget, vision and requirements through consultations.
- Identified opportunities for customer account growth to increase value and loyalty.
Customer Team Manager
Network Contacts
Italy
01.2013 - 09.2016
- Worked closely with directors to ensure investment and commitment to growth strategies for company progression.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Managed, motivated and developed a team of 30 to consistently deliver exceptional customer service.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Monitored team development, setting performance objectives and providing constructive feedback for continued growth.
Assistant trade marketing manager
La Gazzetta dello Sport
Milano, Italy
02.2010 - 12.2012
- Leveraged thorough understanding of key markets to craft tailored marketing campaigns.
- Optimised sales methods to best engage, acquire and retain customers.
- Represented organisation to public at trade exhibitions and conventions, driving awareness of gadget connected to a daily sportly newspaper.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Education
Bachelor's degree - Business Economy and International Market
Unipegaso
Napoli, ItalyMaster's degree - Personnel Selection, Marketing Strategies
E-learning
ItalySkills
- Team mentorship
- Empathy
- Guest relations
- Leadership
- Decision Making
Languages
English
Advanced
French
Upper intermediate
German
Elementary
Affiliations
- Running, Play piano, Reading, Dancing
Timeline
Event Manager
Mas Even's Milano
01.2016 - 12.2023
Customer Team Manager
Network Contacts
01.2013 - 09.2016
Assistant trade marketing manager
La Gazzetta dello Sport
02.2010 - 12.2012
Bachelor's degree - Business Economy and International Market
Unipegaso
Master's degree - Personnel Selection, Marketing Strategies
E-learning
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