Adrian Cortes Dy
Dubai,United Arab Emirates
Summary
Highly adaptable and efficient professional with a strong work ethic and extensive experience in inventory management, team collaboration, and high-volume dining. Demonstrates effective communication skills, cash handling expertise, and proficiency in menu memorization and upselling. Knowledgeable in safety and hygiene standards as well as basic nautical knowledge (STCW, MARPOL, Deck Watchkeeping). Thrives under pressure while maintaining exceptional service quality.
Overview
1
1
Certification
Work History
Waiter
Cinnabon
Dubai Hills, Dubai, United Arab Emirates
08.2023 - 10.2023
- Ensured customer satisfaction by providing prompt and courteous service
- Assisted in managing store hygiene and cleanliness in compliance with health standards
- Supported stock management by monitoring supplies and maintaining inventory records
- Handled payment transactions to guarantee smooth customer checkout process.
- Managed table settings for optimal dining experience.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Delivered excellent customer service through friendly and polite interaction.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Education
Certifications and Training: STCW Basic Training MARPOL Training Deck Watchkeeping -
Bachelor of Science - Marine Transportation
Philippine Maritime Academy
2021
Skills
- Efficient under pressure
- Inventory Management
- Team Collaboration
- Basic Nautical Knowledge (STCW, MARPOL, Deck Watchkeeping)
- Safety and Hygiene Standards
- Strong Work Ethic
- Adaptability
- Effective Communication
- Cash handling
- High-volume dining
- Menu memorization
- Upselling
- POS Systems
Certification
- STCW / Basic Training
- MARPOL Training
- Deck Watchkeeping
- Seaman`s Book
- Messman
Timeline
Waiter
Cinnabon
08.2023 - 10.2023
Bachelor of Science - Marine Transportation
Philippine Maritime Academy
Certifications and Training: STCW Basic Training MARPOL Training Deck Watchkeeping -
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