Exceptional communication, presentations & mentoring skills with distinguished abilities in managing and sustaining customer relationships. Building relationships based on trust, a people-first approach, and professionalism to maintain a good customer satisfaction score.
Hi, I’m
Aehteshaam Younus TV
Bangalore
Summary
Overview
7
years of professional experience
Work History
Itilite technologies Pvt Ltd
Senior travel consultant
05.2022 - Current
Job overview
- Responsible for coordinating International travel needs for Corporates
- Booked reservations for travel, hotels and rental cars
- Communicated with clients to confirm itineraries, methods of transportation, and travel regulations.
- Assessed client needs and recommended appropriate products and services to meet preferences and budget.
24/7 Customer Private Limited
Digital Interaction advisor
10.2020 - 05.2022
Job overview
- Worked for International process Target and AT&T
- Responsible to handle multiple chats at a time with 5 gates to follow
- Undertaking responsibilities of removing unnecessary procedures in process for efficient functioning.
- Handling on-boarding calls for enhancing the service delivery.
Phenoxy Tours & Travels Pvt Ltd
Senior Travel Consultant
12.2017 - 10.2020
Job overview
- Responsible for coordinating and booking travel needs for Cooperates and Individuals
- Marketing initiatives by establishing strong image, respect, trust, integrity through marketing activities, including web site message/design, logo development and promotional materials
- Informed clients of essential travel information such as travel time, transportation connections, check-in, medical and visa requirements
- Provided utmost customer service for packaged tours local and international
- Ensured flawless travel by meeting the customer request
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.
Auromax Voyages International Pvt Ltd
Travel and Tour Executive
10.2016 - 12.2017
Job overview
- Experience with Galileo Software
- Make and confirm reservations for transportation and accommodations, using telephones, mail and computers
- Prepare all travel documents for all destinations
- Review all airline contracts to verify pricing, ticketing and fare rules
- Scored 82 % in Galileo Smart point basic training
- Book transportation and hotel reservations, using vendors portal
- Provide customer with brochures and publications containing travel information, such as local customs, points of interest or foreign country regulations.
Education
Stracey Memorial P.U CollegeBangalore, India
03.2015
University Overview
St. Xaviers High SchoolBangalore
03.2013
University Overview
Skills
- Adaptability
- Excellent Communication
- Telecom sales
- Client facing manager
- Galileo Software
- Microsoft Word, Office, Excel
- Galileo Software
- Travel Reservations
- Hotel Booking
- Corporate Travel
- Leisure Travel/Tours
- Itineraries
Accomplishments
Accomplishments
- Designed Logo For Phenoxy Tour and Travels Pvt Ltd in 2018
- Designed Logo for Studs and frames Pvt Ltd in 2019
- Trained new Interns @ Phenoxy tours and travels
PERSONAL DETAILS
PERSONAL DETAILS
● Date of Birth: 22 June, 1997
● Age: 23 years old
● Sex: Male
● Religion: Islam
● Nationality: Indian
● Father’s Name: Mohammed Younus T V
Timeline
Senior travel consultant
Itilite technologies Pvt Ltd
05.2022 - Current
Digital Interaction advisor
24/7 Customer Private Limited
10.2020 - 05.2022
Senior Travel Consultant
Phenoxy Tours & Travels Pvt Ltd
12.2017 - 10.2020
Travel and Tour Executive
Auromax Voyages International Pvt Ltd
10.2016 - 12.2017
Stracey Memorial P.U College
St. Xaviers High School
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