AFEEL CHAKKALAKKAL
Sharjah,UAE
Summary
Accomplished professional with expertise in restaurant management and a proven track record in leadership and team management. Demonstrates strong problem-solving abilities and excels in marketing, business development, and sales strategies. Proficient in Tally.ERP, Peachtree, and MS Office, with a keen ability to work under pressure and minimal supervision. Committed to delivering exceptional customer service while effectively managing time and resources.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Area Manager
Popeyes Restaurant
Sharjah , UAE
2019.01 - 2025.06
- Creating and implementing Standard Operating Procedures (SOPs).
- Managing sales-related activities and customer service.
- Conducting staff training and onboarding programs.
- Handling end-of-day closing operations.
- Developing online advertising and sales strategies.
- Improved team efficiency by implementing new strategies for task delegation.
- Led multiple teams across different areas, fostering collaboration and communication.
- Established strong relationships with key stakeholders to enhance business growth.
- Trained members of the team for improved overall productivity.
- Oversaw successful product launches contributing to increased market share.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Planned and managed resources and budget to support and deliver objectives.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Restaurant Manager
Popeyes Restaurant
Abu Dhabi
2017.06 - 2019.01
Restaurant Supervisor
Popeyes Restaurant
Abu Dhabi
2015.02 - 2017.06
Crew Leader
Popeyes Restaurant
Samha
2013.06 - 2015.02
Education
Higher Secondary -
State Board of Kerala
2006.01 - 2008.01
Bachelor’s Degree - Commerce
Calicut University
Calicut/Kerala 2010.04 - 2012.04
Skills
- Restaurant management
- Leadership
- Team management
- Problem-solving
- Marketing
- Business development
- Sales strategies
- Time management
- Customer service
- TallyERP
- Peachtree
- MS Office
- Ability to work under pressure
- Minimal supervision
Languages
Arabic
English
Malayalam
Hindi
Tamil
Custom
2407054
Personal Information
- Date of birth: 03/17/91
- Nationality: Indian
- Marital status: Married
- Visa status: Employment Visa
Timeline
Area Manager
Popeyes Restaurant
2019.01 - 2025.06
Restaurant Manager
Popeyes Restaurant
2017.06 - 2019.01
Restaurant Supervisor
Popeyes Restaurant
2015.02 - 2017.06
Crew Leader
Popeyes Restaurant
2013.06 - 2015.02
Bachelor’s Degree - Commerce
Calicut University
2010.04 - 2012.04
Higher Secondary -
State Board of Kerala
2006.01 - 2008.01