Summary
Overview
Work history
Education
Skills
Languages
Timeline
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AFFAN NAWAZ

AFFAN NAWAZ

DUBAI,UAE

Summary

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Experienced in food and beverage industry, focused on delivering exceptional customer service and enhancing guest experiences. Capable of streamlining operations and improving service quality through keen understanding of hospitality standards and strong teamwork skills. Proficient in maintaining high levels of cleanliness and safety, ensuring welcoming and safe environment for guests.

Personable and driven professional with strong communication and customer service skills. Proficient in managing high-pressure environments and ensuring guest satisfaction. Committed to creating memorable dining experiences and enhancing team performance in hospitality industry.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

F&B associate

COVE BEACH CLUB
DUBAI, UAE
03.2023 - 05.2025
  • Demonstrated knowledge about various cuisines and drinks, enhancing customer's choice making process.
  • Participated in team meetings regularly for continuous improvement of service quality.
  • Implemented effective communication skills with customers, ensuring a memorable dining experience for them.
  • Addressed customer complaints promptly, maintaining positive brand image.
  • Presented daily specials to customers, contributing towards up-selling strategy success.

F&B assistant

WOK&CURRY RESTAURANT
SHARJAH, UAE
10.2021 - 12.2022
  • Offered suggestions on specials or seasonal dishes enhancing the dining experience.
  • Delivered superior customer service, improving overall restaurant ratings.
  • Helped resolve any guest queries or issues swiftly upholding excellent customer relations.
  • Assisted chef to prepare fresh dishes during busy periods.
  • Enhanced customer satisfaction by providing fast and efficient service.

F&B associate

HAYTT REGENCY HOTEL
AMRITSAR,PUNJAB, INDIA
02.2020 - 06.2020
  • Implemented effective communication skills with customers, ensuring a memorable dining experience for them.
  • Prepared tables before guests arrived for a welcoming ambiance.
  • Demonstrated knowledge about various cuisines and drinks, enhancing customer's choice making process.
  • Conducted inventory checks regularly to avoid stock shortages during peak hours.

Industrial trainee

VIVANTA BY TAJ
VADODARA.GUJARAT, INDIA
01.2019 - 06.2019
  • Executed daily operational tasks, enhancing overall hotel performance.
  • Maintained cleanliness, enhancing the work environment.
  • Complied with company's quality standards for superior product output.
  • Collaborated with team members to ensure smooth operations daily.
  • Followed all health and safety regulations for a safer workspace.
  • Communicated effectively with colleagues to address any arising concerns promptly.
  • Gained knowledge of production and continuous improvement processes.

Education

Diploma - human Resource

London International Studies & Research Center
Dubai/UAE
01.2025 - 03.2025

Bachelor's degree - hotel managemnet

Uttrakhand Technical University
Uttrakhand/ India
08.2017 - 12.2020

Skills

  • Basic employment law knowledge
  • Personal development initiatives
  • Microsoft office suite proficiency
  • Ethics in workplace
  • Talent acquisition understanding
  • Workforce planning

Languages

English
Advanced
Hindi
Proficient (C2)

Timeline

Diploma - human Resource

London International Studies & Research Center
01.2025 - 03.2025

F&B associate

COVE BEACH CLUB
03.2023 - 05.2025

F&B assistant

WOK&CURRY RESTAURANT
10.2021 - 12.2022

F&B associate

HAYTT REGENCY HOTEL
02.2020 - 06.2020

Industrial trainee

VIVANTA BY TAJ
01.2019 - 06.2019

Bachelor's degree - hotel managemnet

Uttrakhand Technical University
08.2017 - 12.2020

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AFFAN NAWAZ