Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Affan Nawaz

Abu Hail, Dubai,United Arab Emirates

Summary

A dedicated professional with expertise in time management, relationship building, and adaptability, complemented by strong team collaboration skills and proficiency in the MS Office suite. Demonstrates a commitment to ethics in the workplace, ensuring integrity and trust in all professional interactions. Aspires to leverage these competencies to contribute effectively to organisational goals and foster a positive work environment.

Personable and driven professional with strong communication and customer service skills. Proficient in managing high-pressure environments and ensuring guest satisfaction. Committed to creating memorable dining experiences and enhancing team performance in hospitality industry.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

F&B associate

COVE BEACH CLUB
DUBAI, UAE
03.2023 - 05.2025
  • Implemented effective communication skills with customers, ensuring a memorable dining experience for them.
  • Addressed customer complaints promptly, maintaining positive brand image.
  • Participated in team meetings regularly for continuous improvement of service quality.
  • Prepared tables before guests arrived for a welcoming ambiance.
  • Presented daily specials to customers, contributing towards up-selling strategy success.
  • Enhanced customer satisfaction by providing excellent food and beverage service.

F&B assistant

WOK&CURRY RESTAURANT
SHARJAH, UAE
10.2021 - 12.2022
  • Served customers with professionalism, resulting in repeat business.
  • Greeted guests warmly upon arrival, setting a positive tone for their visit.
  • Took orders accurately to meet customer preferences exactly.
  • Upheld high hygiene standards whilst preparing beverages, maintaining a safe environment.
  • Helped resolve any guest queries or issues swiftly upholding excellent customer relations.
  • Immersed guests in high quality dining experience.

F&B associate

HAYTT REGENCY HOTEL
AMRITSAR,PUNJAB, INDIA
02.2020 - 06.2020
  • Prepared tables before guests arrived for a welcoming ambiance.
  • Presented daily specials to customers, contributing towards up-selling strategy success.
  • Placed orders and processed payments in POS systems, maintaining efficient service operations.
  • Cleared tables, wiped down and replaced cutlery between courses to limit service disruptions.
  • Maintained clear communication with guests and kitchen staff for smooth service delivery.

Industrial trainee

VIVANTA BY TAJ
VADODARA,GUJARAT, INDIA
01.2019 - 06.2019
  • Gained knowledge of production and continuous improvement processes.
  • Coordinated with other hotel staff for efficient operation of daily routines.
  • Collaborated with other departments for smooth functioning of hotel operations.
  • Maintained high standards of cleanliness throughout the hotel.
  • Worked flexible hours including weekends and holidays to meet the needs of the hotel's busy schedule.
  • Developed strong relationships with hotel chains to secure preferential rates.

Education

Diploma - Human Resources

London International Studies And Research Center
Dubai,UAE
01.2025 - 03.2025

Bachelor's degree - Hotel Management

Uttrakhand Technical University
Uttrakhand,INDIA
08.2017 - 12.2020

Skills

  • Time management
  • Relationship building
  • Adaptability
  • Team collaboration
  • MS office suite proficiency
  • Ethics in workplace

Languages

English
Advanced
Hindi
Native

Timeline

Diploma - Human Resources

London International Studies And Research Center
01.2025 - 03.2025

F&B associate

COVE BEACH CLUB
03.2023 - 05.2025

F&B assistant

WOK&CURRY RESTAURANT
10.2021 - 12.2022

F&B associate

HAYTT REGENCY HOTEL
02.2020 - 06.2020

Industrial trainee

VIVANTA BY TAJ
01.2019 - 06.2019

Bachelor's degree - Hotel Management

Uttrakhand Technical University
08.2017 - 12.2020
Affan Nawaz