Afnan Hilal
Abu Dhabi,UAE
Summary
A detail-oriented professional with expertise in data entry and records management, adept at filing, scanning, and documentation. Proficient in Microsoft Office applications including Word and Excel, demonstrating strong time management and multitasking abilities. Known for fluent communication skills and innovative thinking, with a keen interest in digital marketing. Committed to leveraging these competencies to drive organisational success and efficiency.
Driven professional with strong leadership background and keen understanding of business operations. Possesses excellent problem-solving abilities and strong interpersonal skills, with focus on team collaboration and strategic planning. Committed to driving organisational success and fostering productive work environment.
Overview
7
7
years of professional experience
Work history
Manager in charge
Lux & Wax
Mombasa
2022.09 - 2025.01
- Implemented new sales tactics for better conversion rates.
- Identified opportunities for operational improvements.
- Improved employee retention through implementation of comprehensive training programmes.
- Promoted successful business partnerships by maintaining strong relationships with stakeholders.
- Achieved high customer satisfaction with exceptional service standards.
- Developed marketing strategies, increasing brand visibility.
- Oversaw daily operations, ensuring smooth business functioning.
- Established budgets based on historical, current and forecasted business data.
Manager
Funoon Travels
Mombasa
2023.04 - 2024.01
Consultant - sales operations
Al Hadhramy & Mahla agency
Mombasa, Kenya
2018.02 - 2020.09
- Collaborated with stakeholders; aligned individual objectives with company's vision.
- Executed market research for better understanding of customer needs.
- Ensured compliance with regulations; maintained high standards of corporate governance.
- Spearheaded process improvements, resulting in increased efficiency.
- Managed client accounts, leading to stronger business relationships.
Education
Diploma - Accounting
Jaffery Professional institute
Mombasa 2023.01 -
Diploma - ICDL
Jaffery Professionsl institute
Kenya 2024.09 - 2024.11
Diploma - Digital Marketing
Coursera
Abu Dhabi 2025.12 -
Skills
- Data entry & records management
- Filing, scanning and documentation
- Microsoft office (Word, Excel)
- Time management & multitasking
- Fluent in Communication
- Innovative thinking
- Digital Marketing
Languages
English
Fluent
Arabic
Intermediate
Swahili
Fluent
Hindi
Elementary
Timeline
Diploma - Digital Marketing
Coursera
2025.12 -
Diploma - ICDL
Jaffery Professionsl institute
2024.09 - 2024.11
Manager
Funoon Travels
2023.04 - 2024.01
Diploma - Accounting
Jaffery Professional institute
2023.01 -
Manager in charge
Lux & Wax
2022.09 - 2025.01
Consultant - sales operations
Al Hadhramy & Mahla agency
2018.02 - 2020.09