Afra Mohammad
Abudhabi
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager Procurement
Etihad Airways
12.2014 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Education
Bachelor of Business Administration -
Higher Colleges of Technology,
Abu Dhabi06.2013
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Project Management
- Negotiation
- Budget Control
- Teamwork and Collaboration
- Decision-Making
- Work Planning and Prioritization
Certification
Certified International Procurement Professional (CIPP), Jan 2017
Member of the Chartered Institute of Procurement & Supply (MCIPS), Dec 2023
Timeline
Manager Procurement
Etihad Airways
12.2014 - Current
Bachelor of Business Administration -
Higher Colleges of Technology,
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