Afrah Raheem
Human Resources And Administration
Dubai
Summary
Organized and dependable individual successful at managing multiple priorities with a positive attitude. Currently residing in Dubai, UAE on resident visa.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Assistant Manager – HR & Admin
3DH Building Solutions (Pvt) Ltd
Colombo
05.2020 - 05.2022
- Take ownership of office maintenance and procurement requirements
- Received and processed stock into inventory management system.
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Screening, testing, and interviewing applicants
- Maintaining human resources records for employees
- Documenting and tracking human resources actions by completing forms, reports, logs, and records
- Manage and monitor Information Security Quality Management system functions and related governance, serve as management representative for ISO process
- Handling imports orders with Overseas Vendors and facilitate shipment clearing requirements
- Preparation of Agreements, sales contract and maintains of documents according to the standards.
HR & Admin Executive
3DH International (Pvt) Ltd
Colombo
02.2017 - 05.2020
- Liaising with external consultant to set up HR documentation for the group of companies
- Negotiating advertising rates with newspapers & online job boards & then placing job adverts with them
- Recruitment coordination: End to end coordination of hiring process
- Maintain time and attendance system and preparing monthly attendance reports
- Drafting offers of employment and promotion
- Coordinate/develop/execute employee engagement programs
- Take ownership of office maintenance and procurement requirements.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
Secretary to the General Manager
Lake House Printers & Publishers PLC
Colombo
12.2015 - 01.2017
- Maintains of documents and records according to standards
- Managing all the customer inquiries
- Preparation of Tenders and Quotations
- Handling imports orders with Overseas Vendors and facilitate shipment clearing
- Follow up on E M V Agreements with banks and legal department
- Preparation of Costing and Invoicing.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
MBA - International Business And Management
Canterbury Christ Church University
Kent, England 09.2021 - 11.2022
Bachelor of Science - Business and Management
Northumbria University
, Newcastle, England 11.2018 - 10.2019
Graduate Diploma - Business Management
Business Management School
Colombo, Sri Lanka 08.2017 - 12.2018
Certificate Programme in Labour Law -
The Employer’s Federation of Ceylon
Colombo, Sri Lanka 02.2020 - 08.2020
Skills
MS Office
Accomplishments
- Employee of the year - 2018 (3DH International (Pvt) Ltd)
Timeline
MBA - International Business And Management
Canterbury Christ Church University
09.2021 - 11.2022
Assistant Manager – HR & Admin
3DH Building Solutions (Pvt) Ltd
05.2020 - 05.2022
Certificate Programme in Labour Law -
The Employer’s Federation of Ceylon
02.2020 - 08.2020
Bachelor of Science - Business and Management
Northumbria University
11.2018 - 10.2019
Graduate Diploma - Business Management
Business Management School
08.2017 - 12.2018
HR & Admin Executive
3DH International (Pvt) Ltd
02.2017 - 05.2020
Secretary to the General Manager
Lake House Printers & Publishers PLC
12.2015 - 01.2017
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