AFRIN AZIZ
SHARJAH,UAE
Summary
Detail-oriented professional with expertise in Microsoft Word and Excel, proficient in touch typing, sales, and marketing. Strong skills in reporting, documentation, negotiation, and customer relationship management. Committed to leveraging these competencies to enhance business operations and drive growth.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
FRONT DESK RECEPTIONIST
GYMNATION
01.2023 - Current
- Greeted guests warmly upon arrival, creating a positive first impression of the organisation.
- Created a welcoming atmosphere for visitors by maintaining a clean and organised reception area.
- Ensured timely scheduling of appointments with detailed coordination.
- Improved office efficiency by managing incoming calls and directing them to appropriate departments.
- Monitored visitor access meticulously, enhancing security within premises.
- Streamlined communication between departments by efficiently handling messages, enhancing collaboration.
- Greeted guests warmly upon arrival, creating a positive first impression of the organisation..
- Facilitated smooth operations for front desk area by handling all administrative tasks.
- Coordinated with maintenance staff to uphold cleanliness and hygiene standards in lobby area, contributing to a welcoming environment.
- Helped in preparing meeting rooms before client visits or meetings took place.
- Managed courier services efficiently, ensuring timely dispatch and receipt of parcels.
- Helped in preparing meeting rooms before client visits or meetings took place..
- Assisted colleagues with ad-hoc tasks to support team efforts.
- Assisted HR department in conducting interviews by setting up interview schedules and rooms.
- Attended to emergency situations calmly whilst contacting appropriate personnel swiftly.
- Provided accurate information about company services to clients, enhancing brand image.
EVENT COORDINATOR
MOTHER OF THE NATION, EVENT LAB
11.2022 - 12.2023
- Implemented creative décor ideas for enhanced aesthetic appeal of events.
- Facilitated smooth running of events by coordinating all logistical elements.
- Organised comprehensive event schedules for maximum efficiency.
- Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.
- Enhanced attendee experience with meticulous attention to detail in event planning.
- Managed vendor relationships to ensure best value for money.
- Coordinated team activities for streamlined event execution.
- Coordinated logistics, leading to seamless flow of events.
ADMINISTRATIVE ASSISTANT
PARAGON MIGRATION
07.2022 - 11.2022
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Interacted professionally with clients providing excellent service at all times.
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Supported accurate record-keeping with proficient data entry skills.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Managed front desk duties to ensure smooth operation of reception area.
CUSTOMER SERVICE
THREADS
03.2019 - 03.2019
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Responded to customer requests for products, services and company information.
DATA ENTRY
YAS CLINIC
06.2020 - 07.2022
- Entered patient data and registered patients efficiently, ensuring timely service delivery.
- Executed key actions to ensure accuracy in data entry tasks, contributing to data integrity.
- Defined targets and objectives, coordinating effectively with team members to align efforts.
Education
Sheikh Khalifa Bin Zayed Islamia Private School
Abu Dhabi, UAEBachelor of Business Administration - BBA
International University, Germany
Berlin, Germany 09.2021 - 10.2024
Skills
- Front desk management
- Customer relationship management
- Reporting and documentation
- Microsoft Word and Excel
- Touch typing
- Multitasking
- Negotiation
Personal Information
Languages
1,A1,5,C1,5,C1,6,C2
Custom
I HEREBY DECLARE THAT THE ABOVE FURNIDHED DETAILS ARE TRUE AND FAIR TO THE BEST OF MY KNOWLEGDE AND BELIEF.
Languages
Bangla
English
Hindi
Urdu
Arabic
Timeline
FRONT DESK RECEPTIONIST
GYMNATION
01.2023 - Current
EVENT COORDINATOR
MOTHER OF THE NATION, EVENT LAB
11.2022 - 12.2023
ADMINISTRATIVE ASSISTANT
PARAGON MIGRATION
07.2022 - 11.2022
Bachelor of Business Administration - BBA
International University, Germany
09.2021 - 10.2024
DATA ENTRY
YAS CLINIC
06.2020 - 07.2022
CUSTOMER SERVICE
THREADS
03.2019 - 03.2019
Sheikh Khalifa Bin Zayed Islamia Private School