AFSAL FAVAS ALI
Dubai
Summary
sales and marketing prefessional, experienced in handling major clients for FMCG brands, customer focused and were of merchandisin , retail sales and develeping and maintaining relationships with key customers.
Overview
10
10
years of professional experience
Work History
Sales Representative
CGL GENERAL TRADING
RASHIDIYA DUBAI
05.2023 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Monitored customers for signs of security concerns and escalated issues to management.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Developed strong rapport with customers and created positive impression of business.
- Expanded customer base through cold calling, networking, and relationship building.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Self-motivated, with a strong sense of personal responsibility.
Van Sales Representative
AL HAJJAN FOODSTUFF TRADING
Sharjah, United Arab Emirates
09.2016 - 04.2023
- Listened to customer needs and desires to identify and recommend optimal products.
- Coordinated with internal departments to efficiently process orders, ensuring timely deliveries without compromising quality standards or customer expectations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
Purchase Assistant
FATHIMA HOTEL
MALAYSIA
02.2014 - 08.2016
- Researched competitors' market and revenue to determine shortfalls and opportunities for new business and market capture.
- Analyzed [Type] market trends to accurately identify product values for pricing and special promotions.
- Corresponded with sales department to achieve proper order, resupply, shipment and delivery of products.
- Procured goods and services from range of vendors, negotiating pricing and contract terms.
Education
High School Diploma -
Skills
- Customer Relationship Building
- Team Leadership
- Store Policies and Procedures
- Brand Promotion
- Reliable and Responsible
- Team Cooperation
Languages
english
Upper intermediate (B2)
Malay
Advanced (C1)
Hindi
Advanced (C1)
Arabic
Intermediate (B1)
Tamil
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Timeline
Sales Representative - CGL GENERAL TRADING
05.2023 - Current
Van Sales Representative - AL HAJJAN FOODSTUFF TRADING
09.2016 - 04.2023
Purchase Assistant - FATHIMA HOTEL
02.2014 - 08.2016
Dhohss - High School Diploma,