AFSAR PASHA

• Expertly prepared customer invoices adhering to accounting standards.

• Diligently researched and resolved invoice discrepancies to ensure charge accuracy.

• Efficiently matched payments to corresponding invoices or sales orders.

• Skillfully managed customer billing inquiries and resolved issues promptly.

• Maintained a meticulous Accounts Receivable ledger and organized AR files.

• Consistently provided comprehensive daily reports on AR operations to management.

• Effectively maintained and updated customer account details.

• Proficient in utilizing billing systems to generate accurate invoices.

• Successfully collected payments, ensuring timely revenue capture.

• Issued and dispatched invoices to customers with precision.

• Posted customer payments to accounts, maintaining financial accuracy.

• Vigilantly tracked overdue invoices and persistently followed up to secure payment.

• Internally communicate with delivery team, Sourcing team, Refunds team & Reverse pickup team
• Communicate with customer and give the required resolutions in the give TAT
• Follow up with stake holders for inventory checks.

• Following up on the payments
• Sending the due invoices
• Sending the statements monthly wise
• Following up with internal teams in the US on checks/cheques that are delayed in deposits
• Monitoring the collections
• Contacting the Internal team of particular divisions to do a monthly collection
• Monitoring & Sending the Payment links
• Perform data analysis for generating reports periodic basis
• Provide strong reporting support to the management team
• Customer escalation calls regarding payments
• Understand customer problems and provide appropriate solutions for the payments
• Supporting in processing the payments for different divisions
• Sending reminders to the clients for payments that are falling over the terms
• Putting efforts to bring down the AR score
• Sending Monthly reports to Salespersons and AR Sup’s to collect the payments accordingly
• Coordinating with the team and finishing the task on the given time
• Inputting the files and converting them into PDF format
• Setting up accounts for e-notifications

• Handle the Escalation calls
• Quick resolution over the call
• Handle the social media backend escalation department
• Contacting internal team for the quick resolution
• Refunds and Reverse pickup escalation calls and emails handled.