Afshan Kafeel
Summary
Results-driven Sales Representative with expertise in customer relationship management and sales strategy. Utilises innovative techniques to exceed targets and enhance customer satisfaction. Skilled in cold calling, negotiation, and consultative selling, generating leads and securing contracts. Focused on building strong client relationships and delivering tailored solutions to meet customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
AZIZI DEVELOPMENTS
DUBAI
12.2025 - Current
- Property Portfolio Consultation: Educated international and local clients on Azizi’s off-plan and ready property portfolios, highlighting ROI, payment plans, and market trends.
- Lead Generation & Networking: Prospected and converted high-net-worth individuals (HNWIs) through targeted cold calling, networking events, and digital lead follow-ups.
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
Sales Representative
THE LEGACY HOMES
DUBAI, DUBAI
01.2024 - 12.2025
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
- Established clear communication channels with clients, keeping them informed about new products and services.
Sales Representative
PIONEER ELECTRICALS LLC
DUBAI
09.2023 - 01.2025
- Built exceptional customer satisfaction by delivering friendly service.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
Education
Diploma of Higher Education - MCOM
RIPHA INTERNATIONAL UNIVERSITY
RAWALPINDI PAKISTAN01-2023
Skills
- Sales strategy
- Cold calling techniques
- Customer relationship management
- Sales expertise
- Customer retention
- Sales reporting
- Contract negotiation
- Competitive analysis
- Adaptive selling
- Follow-up techniques
- Creative problem-solving
- Client communication
- Client service
- Time management
- Time management efficiency
- Target-driven
- Problem solving
- Creative problem-solving
- Persuasive communication
- Leading presentations
- Team collaboration
- Communication
- Customer Service
- Customer relations
References
- Reference shall be upon request.
Languages
English
Beginner
A1
Urdu
Beginner
A1
Hindi
Beginner
A1
Certification
- Amazon & Noon certified ECOMMERCE CERTIFICATE.
Timeline
Sales Representative
AZIZI DEVELOPMENTS
12.2025 - Current
Sales Representative
THE LEGACY HOMES
01.2024 - 12.2025
Sales Representative
PIONEER ELECTRICALS LLC
09.2023 - 01.2025
Diploma of Higher Education - MCOM
RIPHA INTERNATIONAL UNIVERSITY