Afshan Latief

• Developed strategic partnerships by identifying and initiating contact with potential partners.
• Boosted market awareness for increased brand visibility through targeted online campaigns.
• Identified opportunities for business expansion with comprehensive market research.
• Led team training sessions boosting skills and productivity.
• Executed IT project plans, delivering on-time and within budget results.
• Managed a portfolio of clients, ensuring high levels of satisfaction and retention.
• Presented technical concepts in clear language for client understanding in sales pitches and proposals.
• Promoted information and communications technology goods and services to drive revenue.
• Drafted competitive price quotes to illustrate fee structures for potential customers.

•Responsible for deploying Microsoft updates, maintaining backup connections at the time of down times.

•Responsible for the installation & configuration of Server, First level troubleshooting and also resolved hardware issues.

• Handled the installation, configuration and maintenance of attendance machines such as Fingerprint Machine and Magnetic Card Reader Machine.

• Implementation of local area networks (LAN), wide area networks (WAN), intranets, extranets, and other data networks.

• Accountable for Installation, configuration and maintenance of Microsoft Operating Systems, Microsoft Outlook Express, Printers, Scanners, Active Directory, LAN, Internet Setup & network components, viz Modems, Hubs, Switches.

• Responsible for Installation and Configuration of Cisco Products and Maintaining Cisco Switches and Routers, sharing resources and implementing the Security as per the requirements, resetting user login passwords and unlocking the accounts.

• Performed Installation of operating system software, application software’s on the desktops and managed Antivirus Server, NTFS File, Folder Security & Group Policies.

• Troubleshoot problems pertaining to performance tuning, network administration, application conflicts & system Bugs.