AFSOON GHAEMI

Bank of DESJARDINS, Canada

• In the context of modernizing personal insurance and wealth management operations, the Business Workspace project aims to simplify processes and tools by providing a single enhanced interface for financial operations.

KEY ACCOMPLISHMENTS:

• Collaborating with cross-functional specialists and business partners to position, plan, design and document the technological solutions for financial products, including payments, personal insurance, and wealth management, ensuring alignment with business objectives, resulting in a 20% improvement in operational efficiency.
• Contributing to the architectural design of end-to-end technology solutions (data, applications, security, and infrastructure) in support of banking system modernization through the Business Workspace project, reducing manual processing time and improving user adoption rates by over 30%.

Ministry of Justice Quebec (MJQ), Canada

• Migration legal trials for digital management of hearings, court calendars, and judgment scheduling and execution.

KEY ACCOMPLISHMENTS:

• Efficiently elevated team performance by providing coaching and empowerment, enabling the development team to achieve their maximum potential, resulting in a 30% increase in sprint velocity and a 25% reduction in production defects.
• Supported the Product Owner in roadmapping, release planning, and priority setting, contributing to the on-time delivery of major product releases and an improvement in stakeholder satisfaction.
• Achieved high-quality standards and optimized product delivery through design thinking, continuous monitoring, code refactoring, and Test-Driven Development (TDD).

Ministry of Agriculture, Fisheries and Food (MAPAQ)

• Manage and maintain inspection, permit issuance operations, and the integrated centralized inspection database.

KEY ACCOMPLISHMENTS:

• Achieved optimal team productivity by managing team workload efficiently, ensuring balanced task distribution, and maintaining an up-to-date task board—resulting in a 20% increase in task completion rate and improved sprint predictability by 30%.
• Streamlined development processes and proactively removed blockers, enabling teams to meet 95% of delivery deadlines consistently over four consecutive quarters by effectively balancing functional (FRs) and non-functional requirements (NFRs) in the backlog.

Financial Markets Authority (AMF)

• Enhance supervision of financial sectors, safeguard deposited funds, reform the operations of financial institutions.

KEY ACCOMPLISHMENTS:

• Promoted a culture of continuous improvement, resulting in the implementation of process and tool enhancements that boosted team efficiency by 25% and reduced cycle time by 15%.
• Coached high-performing teams in an end-to-end delivery project, achieving a consistent customer satisfaction score.
• Successfully managed project delivery to meet quality standards, delivering all milestones on schedule and within budget.

Bank of Wells Fargo, Irvine, USA

• Migrate Unisys mainframe applications to an IIS platform (Windows .NET and Microsoft SQL Server) using Fujitsu's modernization tool suite and adhering to the Macroscope methodology.

KEY ACCOMPLISHMENTS:

• Facilitated Scrum ceremonies, led sprint plannings and Retrospectives, and proactively removed impediments to ensure smooth and efficient project execution.
• Designed diverse project processing models, streamlined workflows using JIRA for tracking, contributing to a 25% improvement in project delivery efficiency and ensuring completion within the approved budget and timeline.
• Sustained project progress and knowledge transfer by effectively imparting Agile practices and principles, ensuring that all parties remained focused, informed, and aligned.
• Implemented Scrum practices resulting in a 20% increase in team velocity over a quarter.

Government Pension Plan (RRQ)

• Modernizing legacy mainframe system to modern distributed one by migrating IBM OS400/JCL to .Net/PowerShell.

KEY ACCOMPLISHMENTS:

• Enhanced project efficiency by defining user stories, optimizing backlog management, and coordinating with other IT Scrum teams, resulting in a 20% reduction in project delivery time and a 15% improvement in sprint predictability.
• Fostered strong and productive relationships with stakeholders and the Scrum team, increasing stakeholder satisfaction scores by 25%.
• Ensured successful fulfillment of product and engineering goals, including automated testing and contractual deliverables, by effectively governing the 'Definition of Done' process.

Ministry of Agriculture, Fisheries and Food (MAPAQ), Canada

• Implement and maintain a financial support system for veterinarians and clinics to manage online services, including appointment booking, form access, pricing, notices, payments, visit reports, and identification data.

KEY ACHIEVEMENTS:

• Contributed to the analysis and technical documentation of business requirements, reducing requirement clarification time by 20%.
• Led the development team in delivering and successfully deploying all requested system modifications, reducing post-deployment issues by 25%.
• Performed SQL data extraction queries to access and modify the data model.