Aftab Sekh
Banquet Captain
Abu Dhabi,United Arab Emirates
Summary
Excellent interpersonal communication and organizational skills.
Person having clear vision of my own future objective and self-discipline to achieve or generational goals.
Excellent attention to detail and high multi tasking capability.
Self motivated and flexible to work with negligible supervision.
Able to meet deadlines along with working under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banquet Captain
Rosewood
Abu Dhabi, UAE
08.2022 - Current
- Delivered quality service by providing warm and welcoming environment.
- Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
- Followed checklists for shift start and end to help with smooth transitions.
- Managed new and existing reservations using computer software or applications.
- Encouraged repeat business by presenting clean and welcoming dining environment.
- Trained and supervised wait staff to maintain first-class customer service standards.
- Coordinated inventory and restocked condiments and consumables.
- Hired temporary event staff based on budgets, event size and specialised skills required.
- Designed event set-up and displays to match client requests.
Restaurant Waiter
JA Ocean View Hotel
Dubai
12.2021 - 04.2022
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Perform day to day financial activity as cash handling and cashiering etc.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
Food and Beverage Trainee
The Meydan Hotel
Dubai
06.2018 - 04.2019
Education
B.Sc - Hospitality &Hotel Administration
Guru Nanak Institute of Hotel Management
Kolkata,India /2017 - /2020
High School Diploma - Commerce
Gorabazar Ishwar Chandra Institution
Berhampore, India2017
Skills
- Banquet administration
- Up-selling capability
- Table setting
- Food hygiene practices
- Accurate money handling
- Complaint management
- Team management
Languages
English
Advanced
Hindi
Fluent
Bengali
Native
Certification
- Sales and Marketing Cross Training - 40hrs
Timeline
Banquet Captain
Rosewood
08.2022 - Current
Restaurant Waiter
JA Ocean View Hotel
12.2021 - 04.2022
Food and Beverage Trainee
The Meydan Hotel
06.2018 - 04.2019
B.Sc - Hospitality &Hotel Administration
Guru Nanak Institute of Hotel Management
/2017 - /2020
High School Diploma - Commerce
Gorabazar Ishwar Chandra Institution
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