AFZAL RASHID

• Client Relationship and portfolio: Handling portfolio of 28 Millions AED of 128 set of client. The primary responsibility is to develop and manage relationships with clients, understanding their banking needs and providing tailored solutions.
• Sales and Business Development: Actively seek new business opportunities by identifying potential clients and promoting banking products and acquiring new clients from referral, leads and through social platform.
• Account Management: Overseas client accounts, ensuring all transactions are processed smoothly and addressing any issues that arise promptly.
• Compliance and Risk Management: Ensure all banking activities comply with regulations and internal policies, managing risks associated with client accounts.
• Achieved improved client satisfaction by setting prompt services and smoothly assistance in transactions.
  

• Managed client portfolio valued at 6.2 million AED while driving acquisition of new clients..
• Provide customised financial solutions to address unique risk appetites and individual requirements.
• Assisted in cross-selling life insurance products and monthly investment plans.
  Supported clients with inquiries regarding general health and motor insurance.
  Facilitated the understanding of insurance options available to customers.
• Client servicing and portfolio review in regular intervals.
• Achievements -
• Best performance certificate in month of July'24.
• Qualified for International Trip for Georgia in month of Aug'24 ( Axis Max Life contest, Dubai)

• Managing HDFC Bank 107 branches for Bancassurance relationship.
• Managing team of 34 relationship officers and 6 cluster Managers.
• Ensure delivery of an excellent quality sales service to stakeholders.
• Work closely with branch sales team & relationship with branch managers and cluster heads and Circle heads.
• Working jointly with branch leads and end to end support in successful closures.
• Contribute to team effort by accomplishing related results as needed.
• Identify and generate leads through various means, including networking, Bank branch references, and attending industry events.
• Achievement -
• Got 3 grade promotions and 2 role change in first 5 years.
• PAN India topper for Acquiring fresh premiums in 2021
• PAN india topper 2020-21 for KPI Ranking
• Awarded for PAN india emerging leader in 2022-23

• Communicate with NRI and HNI /Ultra HNI clients and identify their needs for (Life insurance, mutual funds, and assets) and provide solutions accordingly.
• Achieving revenue goals, sales and maximize profitability from the gold base whilst countering competition from other providers offering alternative investments /Wealth creation opportunities.
• Minimize customer attrition and maintain proactive client contact with regular interaction with them.
• Handling 12 Associate sales officers for CASA and TPP Acquisition.
• Driving team to achieve CASA/ HL/LAP & cross sell products from them.
• Providing product & process training to team & branch on regular intervals.
• Responsible to achieve set targets on monthly basis with help of team members & branch staff

Achievement-

• Got 11th rank pan India in month of August'2015 for best performance in revenue generation. Got 8th rank pan India in month of September'2015 for best performance in all vectors.
• Top pan India chart in month of October'14 & January'15 for wealth business.
• Facilitated by Zonal head in March'2015 for generating highest revenue and achieving targets in wealth products Pan india.
• Facilitated by National head in August'15 for best performance for across vectors.
• Got 5 rating and grade promotion in very first year of joining basis of overall performance.
• Got 4th rank in FY 2015-2016 for best performance in all vectors.
• Won best ASM, acquisition for health insurance business in March'17

• Handling NR HNW preferred portfolio and responsible to serve them all banking services and acquire new Customers for enhancing portfolio value.
• Achieving revenue targets by selling Insurance, Forward FCNR, Mutual funds, Leverage Deposits and asset product
• Managing NRI clients all over the globe includes across GCC.
• Responsible to acquire new NRI HNW clients and provide them advisory for wealth creation investments and give them diversified financial products basket.
• Responsible to generate monthly revenue of 12K $ and acquiring fresh Savings funds and Fixed deposits.
• Achievement -
• Effectively funded all zero savings accounts for across state.
• Got appreciation from national head for remarkable performance in month of Feb'13
• Acquired 23 fresh high value NR accounts in first quarter after joining bank.
• Had earned highest incentives across region in month of May'13 for generating revenue of 48k $