AFZOL SHARIF
ABU DHABI,United Arab Emirates
Summary
Enthusiastic professional with 2+ years experience in the hotel industry. Expert in maintaining high cleanliness standards, efficient at room preparation and well versed with laundry operations. Recognized for efficiency enhancements and commitment towards environmental sustainability.
Overview
3
3
years of professional experience
Work history
ROOM ATTENDANT
QSAR AL SARB DESER RESORT BY ANNANTRA
ABU DHABI, United Arab Emirates
2023.01 - 2025.06
- Change bed linen and make beds
- Replace used towels
- Sweep and mop floors
- Vacuum carpets
- Dust furniture
- Replenish bath care products (e.g. soap and shampoos
- Clean public areas, like corridors
- Report any technical issues and maintenance needs
- Address guests’ queries (e.g. on additional services)
- Help guests retrieve lost items
- Follow hotel security guidelines
- Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
- Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
Real estate consultant
MS Sayem project management and propertiy LLC
ABU DHABI
2022.01 - 2023.12
- Achieved customer satisfaction by providing excellent property advice.
- Handled administrative tasks such as answering calls and emails which improved customer service delivery.
- Managed and rented out rental properties.
- Photographed properties to showcase rooms, features and outdoor spaces.
- Assisted clients with corporate relocation services.
Education
Higher Secondary Certificate -
Kanaighat Govd.College,
Kanaighat, Sylhet.2021-01
Collage -
Kanaighat Govd College
Kanaighat, Sylhet, BangladeshSkills
- Communication
- Teamwork
- Organization
- Efficiency
- Laundry Operation
- Detail-Oriented
- Committed learner
- Knowledge in hospitality standards
LANGUAGE SKILLS
Mother tongue(s): BANGLI
Other language(s): ENGLISH
Understanding: Listening C2, Reading C2
Speaking: Spoken production C2, Spoken interaction C2
Writing: C2
Additional Information
I have Light Vehicle driving licences in UAE. I have 2 year experience car driving in Bangladesh.
DECLARATION
I hereby certify that the above-mentioned Statement is correct & true to the best of my knowledge & belief.
STRENGTHS
- Team Player
- Collaborated with a team of 10 room attendants to manage top hotel cleanliness.
- Strong Attention to Detail
- Maintained 99% guest satisfaction by focusing on smallest details during room cleaning.
- Excellent Organizer
- Streamlined linen distribution resulting in 20% improvement in efficiency.
- Your Unique Talent
- How did you acquire it? What did it result in?
Timeline
ROOM ATTENDANT
QSAR AL SARB DESER RESORT BY ANNANTRA
2023.01 - 2025.06
Real estate consultant
MS Sayem project management and propertiy LLC
2022.01 - 2023.12
Higher Secondary Certificate -
Kanaighat Govd.College,
Collage -
Kanaighat Govd College