Head waiter
Baku Cafe LLC
Dubai
08.2022 - Current
- Covered large parties and events, anticipating planning and staffing needs.
- Guided guests through menus while demonstrating detailed knowledge of dishes and ingredients.
- Cultivated and nurtured positive relationships with all staff members, significantly reducing turnover.
- Managed new and existing reservations using computer software or applications.
- Reduced guest risks by understanding and clearly communicating allergies and intolerances.
- Trained and supervised wait staff to maintain first-class customer service standards.
- Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
