AGNEL DSOUZA
Abu Dhabi,UAE
Summary
Accomplished professional having over 2 decades of experience with expertise in office coordination and administrative support, offering comprehensive project and business assistance. Demonstrates proficiency in regulatory compliance management and executive and personal assistance, ensuring seamless calendar and travel organization. Skilled in handling confidential correspondence, document preparation, and filing, while effectively managing employee relations. Committed to enhancing operational efficiency through meticulous attention to detail and strategic planning.
Overview
37
37
years of professional experience
3
3
years of post-secondary education
Work history
Asst. Manager-Administration
Universal Voltas LLC
Abu Dhabi, UAE
01.2024 - Current
- Executed timely renewal of commercial licenses, registrations, and permits.
- Managed lease agreements for company properties, ensuring compliance and timely renewals.
- Oversaw maintenance and housekeeping of facilities, ensuring operational efficiency.
- Coordinated mobilization of vehicles at project sites, maintaining detailed records for cost-effectiveness.
- Arranged security passes for employees, vehicles, and subcontractors as per site requirements.
- Facilitated installation of fuel chips in vehicles, managing monthly billing effectively.
- Organized mobile SIM arrangements for employees, overseeing monthly billing processes.
- Coordinated employee engagement activities including birthdays and festivals to enhance morale.
- Managed petty cash expenses for office/pantry supplies.
Executive-Office Coordination
Universal Voltas LLC
Abu Dhabi, UAE
04.2016 - 12.2023
- Executed registration and prequalification processes with prospective clients and government agencies.
- Assisted Tendering Department in preparing technical and commercial submissions.
- Managed all pre-tender and post-tender correspondence with clients.
- Facilitated online and physical tender submissions while maintaining a tender status report.
- Scheduled monthly dashboard reviews for various project sites to monitor progress.
- Monitored company email communications, forwarding relevant messages to the concerned for necessary action.
Executive Assistant - COO Office
Voltas Limited-International Operations BG
Abu Dhabi/Dubai, UAE
03.2000 - 03.2016
- Delivered executive secretarial support to COO and senior management.
- Assisted COO office operations by taking dictations and drafting letters, emails and other correspondences.
- Managed COO's calendar, scheduling meetings and business reviews.
- Arranged COO's business travel, including airport transfers and hotel bookings.
- Coordinated with department heads, project heads and regional heads for timely report submissions.
- Maintained confidential documents and various office reports in COO's office.
Executive Secretary
Voltas International Ltd.
Sharjah, UAE
04.1997 - 02.2000
- Worked as Executive Secretary to the Chief Project Manager at Etisalat Tower Project, Sharjah.
- Performed secretarial duties, including taking dictation, typing, phone management, and filing.
- Coordinated with Project Engineers on submission of drawings and technical submittals to Main Contractor.
- Conducted follow-ups with suppliers regarding acceptance of LOIs and POs, delivery status, and customs duty exemptions.
- Handled and screened incoming and outgoing correspondence efficiently.
Executive Secretary
Hitech Drilling Services (I) Ltd.
Mumbai, India
06.1996 - 02.1997
- Worked as Executive Secretary to the Manager-Finance
- Performed secretarial duties, including taking dictations, typing, and managing communications.
- Arranged appointments and coordinated air ticket and hotel bookings.
- Handled and screened incoming and outgoing mails to ensure efficient correspondence.
Executive Secretary
Electro Decor
Jeddah, KSA
03.1992 - 03.1996
- Worked as Executive Secretary to the Divisional Manager.
- Executed day-to-day secretarial duties including typing, correspondence, and filing.
- Coordinated communications with sales, production, and procurement departments.
- Managed follow-up processes with suppliers and customers to ensure timely responses.
- Arranged air tickets, hotel bookings, and visas for executives efficiently.
Steno Secretary
Empire Finance Co. Ltd.
Mumbai, India
04.1990 - 02.1992
- Worked as Steno Secretary to the Vice President (Leasing & Hire Purchase)
- Executed day-to-day secretarial duties, including taking dictation, typing, and filing.
- Managed client follow-ups regarding Lease/Hire Purchase Agreements and payment deadlines.
- Arranged appointments for Vice President to optimize schedule management.
- Screened incoming and outgoing correspondence to ensure efficient communication.
Steno Secretary
CRB Consultants Pvt. Ltd.
Mumbai, India
04.1988 - 03.1990
- Reported to the Manager In-Charge
- Executed day-to-day secretarial duties, including taking dictation, typing, and correspondence.
- Managed appointments scheduling.
- Handled and screened all incoming and outgoing mail efficiently.
- Maintained proper filing to ensure easy access to documents.
Education
Pre-University (PUC - 12th) -
SDM College of Arts, Science and Commerce
Honnavar, Karnataka, India 05.1982 - 04.1984
Typing and Stenography -
Industrial Training Institute
Honnavar, Karnataka, India 04.1986 - 03.1987
Skills
- Office coordination and administrative support
- Project and business assistance
- Regulatory compliance management
- Executive and personal assistance
- Calendar and travel organization
- Confidential correspondence handling
- Document preparation and filing
- Employee relations management
Languages
English
Fluent
Hindi
Fluent
Marathi
Advanced
Malayalam
Intermediate
Arabic
Elementary
Timeline
Asst. Manager-Administration
Universal Voltas LLC
01.2024 - Current
Executive-Office Coordination
Universal Voltas LLC
04.2016 - 12.2023
Executive Assistant - COO Office
Voltas Limited-International Operations BG
03.2000 - 03.2016
Executive Secretary
Voltas International Ltd.
04.1997 - 02.2000
Executive Secretary
Hitech Drilling Services (I) Ltd.
06.1996 - 02.1997
Executive Secretary
Electro Decor
03.1992 - 03.1996
Steno Secretary
Empire Finance Co. Ltd.
04.1990 - 02.1992
Steno Secretary
CRB Consultants Pvt. Ltd.
04.1988 - 03.1990
Typing and Stenography -
Industrial Training Institute
04.1986 - 03.1987
Pre-University (PUC - 12th) -
SDM College of Arts, Science and Commerce
05.1982 - 04.1984
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