AGNES MBABAZI
Dubai,United Arab Emirates
Summary
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
waitress
McDonald's
Doha, Qatar
12.2022 - 08.2024
- Improved customer satisfaction by providing efficient and friendly service.
- Managed table settings for enhanced dining experience.
- Utilised professional communication skills to resolve customer complaints.
- Assisted with inventory management, streamlined restaurant operations.
- Collaborated with kitchen staff to ensure order accuracy.
- Maintained clean and organised dining area for customer comfort.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Accommodated special event needs, provided customised services for parties.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
Uganda advanced certificate of education -
New high tech
Uganda 01.2018 - 11.2019
Diploma of Business Administration -
Makerere business institute
Uganda 02.2020 - 10.2021
Skills
- Time management mastery
- Bill calculation efficiency
- Excellent memory recall
- Order taking proficiency
- Cash handling
- Customer Service
- Verbal communication
- Table clearing
- Special dietary requirements
Languages
English
Fluent
Timeline
waitress
McDonald's
12.2022 - 08.2024
Diploma of Business Administration -
Makerere business institute
02.2020 - 10.2021
Uganda advanced certificate of education -
New high tech
01.2018 - 11.2019
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