Agripina Patricia
Dubai
Summary
Agripina is a passionate, enthusiastic and knowledgeable professional with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach.
Overview
6
6
years of professional experience
Work History
Assistant Sales Manager - Corporate and MICE
La Ville Hotel and Suites City Walk
06.2024 - Current
- Developed strong client relationships for repeat business and increased referrals for Luxury Accounts.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
Sales Executive - Corporate and MICE
La Ville Hotel and Suites City Walk
03.2023 - 05.2024
- Demonstrated a supervisory experience in a Groups, Meeting and Events function in the hotel sector
- Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capability and an ability and desire to coach selling techniques to their team
- Excellent administrative and planning skills
- Accountable and resilient with the ability to work under pressure
- Managed a complex calendar and schedule for the executive team, ensuring timely arrivals and departures to all meetings and events.
Groups and Events Trainee
The DUBAI Edition
03.2022 - 03.2023
- Answering inquiries through calls and emails
- Preparing quotations and sales agreement for Groups and Events and sending accordingly to company or clients
- Assisting guest inquiring in the hotel for wedding/events
- Tracking and follow up all the prospect clients
- Preparing Banquet Event Order (BEO) and distribute to all department concerned
- Filing & retrieving all documents required related to Sales department
- Assist Sales Manager for any tasks given.
Event Organizer
W Event Organizer
01.2019 - 08.2021
- Retained clients and extended contracts by addressing issues and concerns and negotiating new contracts that satisfied the needs and desires of clients
- Dealing and negotiating with clients for wedding and event inquiries
- Prepared and sent out sales kits, brochures and client packages as requested
- Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques
- Wrote and designed marketing materials that successfully drove product sales and increased customer loyalty
- Worked with marketing team to improve content marketing and cross-promotional initiatives with other entities.
Sales and Marketing Intern
Kempinski Jakarta
01.2021 - 07.2021
- Retained clients and extended contracts by addressing issues and concerns and negotiating new contracts that satisfied the needs and desires of clients
- Dealing and negotiating with clients for wedding and event inquiries
- Prepared and sent out sales kits, brochures and client packages as requested
- Generated new leads and opportunities through networking, cold-calling, and other sales & marketing techniques
- Wrote and designed marketing materials that successfully drove product sales and increased customer loyalty
- Worked with marketing team to improve content marketing and cross-promotional initiatives with other entities.
Education
Bachelor of Hospitality Management -
Podomoro University
Jakarta, Indonesia08.2021
Skills
- Sales Strategy Development
- Microsoft Word
- Team Building and Development
- Microsoft Excel
- Communication Skill
- Problem-solving
- Creativity
- Time Management
Languages
Indonesian
English
French
Highly Proficient
References
- Monica Ferreira, Mandarin Oriental, MFerreira@mohg.com, +971 54 303 5266
- Tetyana Polunina, Marriott International, Tetyana.Polunina@autographhotels.com, +971 56 415 7697
Timeline
Assistant Sales Manager - Corporate and MICE
La Ville Hotel and Suites City Walk
06.2024 - Current
Sales Executive - Corporate and MICE
La Ville Hotel and Suites City Walk
03.2023 - 05.2024
Groups and Events Trainee
The DUBAI Edition
03.2022 - 03.2023
Sales and Marketing Intern
Kempinski Jakarta
01.2021 - 07.2021
Event Organizer
W Event Organizer
01.2019 - 08.2021
Bachelor of Hospitality Management -
Podomoro University
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