Ahamath Nasar Alaudeen
Operations Executive | Administrative Assistant | PRO
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, office management, PRO activities and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Operations Specialist
Intertec Systems
01.2018 - Current
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Coordinated with vendors, customers and internal departments to understand, monitor, and communicate changes to workflows.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Coordinated logistics for product distribution, ensuring timely delivery to clients.
- Facilitated smoother operations by maintaining clear and concise documentation of all procedures.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Maintain computer and manual filing system
Administrative assistant
Al zahrawi medical service
11.2013 - 06.2016
- Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive's behalf
- Organizing the office and assisting associates to optimize processes
- Sorting and distributing communications in a timely manner
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Signs for delivered packages and distributes them to the appropriate recipient
- Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary
- Answers customer questions and confirms customer orders
- Resolving office-related issues
Team supervisor
Kuwait food company
11.2011 - 10.2013
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules
- Oversee the route of field units and track delivery status of products
- Inform field units about orders and traffic
- Operate and manage a multi-line telephone console system
- Maintain and update call logs, call records and other important documentation
Education
Higher Secondary -
Tamilnadu State Education Board
Diploma - Accounting
Tally
Skills
Effective communication
Training
- Personality development and communication
- Heart saver first aid CPR AED - HSFA Course
- Advanced Excel Training
Timeline
Operations Specialist
Intertec Systems
01.2018 - Current
Administrative assistant
Al zahrawi medical service
11.2013 - 06.2016
Team supervisor
Kuwait food company
11.2011 - 10.2013
Higher Secondary -
Tamilnadu State Education Board
Diploma - Accounting
Tally
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