Ahamath Nasar Alaudeen
Operations Executive | Administrative Assistant | PRO
Summary
Operations professional with hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration and ensuring smooth operations. Skilled in logistics, office management, PRO activities and problem-solving. Reliable and adaptable, ready to meet changing demands and deliver consistent results.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Operations Specialist
Intertec Systems
01.2018 - Current
- Performed administrative duties and prepared operational procedures to assist operations support manager.
- Coordinated with vendors, customers and internal departments to understand, monitor, and communicate changes to workflows.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Liaised with freight forwarders and carriers to arrange product movements and deliveries.
- Coordinated logistics for product distribution, ensuring timely delivery to clients.
- Facilitated smoother operations by maintaining clear and concise documentation of all procedures.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Maintain computer and manual filing system
Administrative assistant
Al zahrawi medical service
11.2013 - 06.2016
- Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive's behalf
- Organizing the office and assisting associates to optimize processes
- Sorting and distributing communications in a timely manner
- Monitor level of supplies and handle shortages
- Resolve office-related malfunctions and respond to requests or issues
- Signs for delivered packages and distributes them to the appropriate recipient
- Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary
- Answers customer questions and confirms customer orders
- Resolving office-related issues
Team supervisor
Kuwait food company
11.2011 - 10.2013
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules
- Oversee the route of field units and track delivery status of products
- Inform field units about orders and traffic
- Operate and manage a multi-line telephone console system
- Maintain and update call logs, call records and other important documentation
Education
Higher Secondary -
Tamilnadu State Education Board
Diploma - Accounting
Tally
Skills
Effective communication
Organization
Time management
Data entry proficiency
Customer invoicing
Administrative management
Logistics coordination
Marketing
Operations management
Logistics oversight
Logistics management
Teamwork and collaboration
Team leadership
Customer service management
Record keeping
Equipment management
Training
- Personality development and communication
- Heart saver first aid CPR AED - HSFA Course
- Advanced Excel Training
Timeline
Operations Specialist
Intertec Systems
01.2018 - Current
Administrative assistant
Al zahrawi medical service
11.2013 - 06.2016
Team supervisor
Kuwait food company
11.2011 - 10.2013
Higher Secondary -
Tamilnadu State Education Board
Diploma - Accounting
Tally