Results-driven and dedicated HR & Public Relations professional with extensive experience in recruitment, employee relations, visa processing, payroll, and administrative support. Proven ability to manage complex HR and government processes with 100% compliance to UAE labor laws and MOHRE regulations. Skilled in problem-solving, conflict resolution, and handling confidential information with discretion. Recognized for improving efficiency in international visa processing, streamlining customs clearance, and enhancing HR operations. Adept at building strong relationships with employees, management, and external stakeholders while driving organizational success.
HR & Recruitment
• Managed end-to-end recruitment cycle including job postings, CV screening, interviews, and onboarding.
• Drafted employment contracts, offer letters, and onboarding packages in compliance with UAE labor laws.
• Maintained and updated employee records, HR databases, and personnel files with accuracy and confidentiality.
• Conducted employee orientation and induction programs for new hires.
• Supported employee training, performance reviews, and career development initiatives.
• Assisted in problem-solving and conflict resolution, ensuring fair and effective outcomes.
• Ensured compliance with UAE labor laws, MOHRE guidelines, and company HR policies.
• Coordinated with management to develop workforce planning and staffing strategies.
Payroll & Benefits
• Prepared monthly payroll and employee settlements, ensuring accuracy and timeliness.
• Coordinated with insurance providers for Basic & Enhanced medical insurance enrollment and renewals.
• Responded to employee queries regarding salaries, benefits, and HR policies.
PRO & Government Relations
• Handled ICP & MOFA applications, visa processing, passport renewals, and residency permits for over 450 expatriate employees.
• Liaised with embassies and consulates for visa processing, reducing turnaround times by 25%.
• Managed and verified international visa applications
(UK, USA,CANADA etc.).
• Drafted and managed official Arabic correspondence and government documents.
Administration & Operations
• Coordinated executive international travel and itineraries with 100% accuracy.
• Delivered administrative and office support, reducing operational bottlenecks by 15%.
• Conducted document collection, banking, and external assignments, improving efficiency by 20%.
• Maintained strict confidentiality in handling employee and company information.
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Core Skills
• Recruitment & Onboarding
• Payroll & Benefits Administration
• HR Policy & Compliance (UAE Labor Laws, MOHRE)
• Problem-Solving & Conflict Resolution
• Confidential Information Management
• Employee Relations & Engagement
• Proficiency in HRMS / Oracle HR or similar systems
• Government & Embassy Liaison
• Workforce Planning & Development
• Multicultural Team Coordination
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) with advanced reporting skills
Skilled in HR software systems such as Oracle HRMS and HRIS tools
Strong communication, negotiation, and interpersonal abilities
Demonstrated problem-solving and conflict resolution capabilities
Ability to maintain confidentiality with sensitive employee and organizational data
Expertise in digital marketing and social media management for corporate communication and employer branding
Proven ability to build positive relationships with colleagues, management, and external stakeholders
Quick adaptability to new technologies and systems
Proactive, target-driven, and energetic personality with a focus on continuous improvement
Photography & Videography skills for corporate events, internal communications, and branding projects