Positive and diligent Estates Management professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 12 years of Estates Management experience paired with goal-oriented and performance-minded approach.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Estate Manager
Serco
Abu Dhabi
01.2022 - Current
Verifying facilities fell within applicable codes and safety regulations through thorough inspections and regular maintenance.
Overseeing building and maintenance of Indoor/outdoor facilities such as party areas, playgrounds, exercise facilities and pools.
Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.
Developed building project budgets and collaborated with building design teams and contractors.
Providing a safe, secure and pleasant environment for patients, staff and visitors.
Supervising and managing the estates maintenance function in order to provide an efficient and effective service throughout.
Responsible for planning, organizing, co-ordination of the workload ensuring adequate deployment of resources, in conjunction with supervising and managing maintenance staff to ensure the provision of an efficient and safe environment within the organization.
MEP Engineer- Infrastructure
Damac Properties
Dubai
09.2019 - 01.2020
Oversaw building and maintenance of outdoor facilities such as picnic areas, playgrounds, exercise facilities and pools.
Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.
Participated with local construction companies and housing communities such as homeowners associations to promote new development.
Developed building project budgets and collaborated with building design teams and contractors.
Estimated materials costs and sourcing requirements for project feasibility.
Maintained compliance with regulatory requirements for water quality protection.
Assisted in bidding process by providing for on-site inspections and preparing take-offs.
Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
Analyzed waterways to identify engineering problems and recommended corrective actions.
Facilities Engineer
MAB Facilities Management LLC
Dubai
03.2015 - 08.2019
Reviewed, advised and ensured the implementation and abidance of the appointed contractors to the adopted standard operating and emergency response procedures, contingency plans, reactive and preventive maintenance programme and compilation of the respective technical documentation
Prepared all periodic progress, engineering, and management reports, as required.
Liaised with vendors and contractors, request proposals and obtain approvals as needed.
Obtained and filed all documentation in both original (stored with the Head Office) and electronically.
Supervised the delivery of soft, hard and additional services, certify the payments against the respective reports, ensured that agreed KPIs and SLAs are strictly followed by the contractors.
Ensured that a summary log for maintenance requests is maintained by the contractors, merged irrespective of the reporting routes at tenants disposal used (emergency number, emails, mobile).
Ensured that any additional works requested are procured and delivered in a timely and cost-effective manner
Conducted drawings review and ensured that tenants contractors obey the rules of the house.
Collected data, taken action and report if any misconduct by tenants employees or visitors will occur.
Suggested initiatives to improve operating practices, such as increasing energy efficiency and sustaintainbility
Responded appropriately to emergencies and urgent issues when arise by the client
MEP Supervisor
Khidmah Sole Proprietorship LLC
Abu Dhabi
06.2020 - 12.2021
Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
Supervised 15 employees and scheduled shifts.
Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
Coordinated preventative maintenance schedules, verifying equipment safety and function.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Tracked and progressed maintenance requests in CMMS systems to meet schedules.
Optimized supply levels to keep stock within ideal parameters for expected needs.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Scheduled and oversaw maintenance, repair and installation activities.
Utilized proper tools and materials to adhere to safety guidelines.
Building Maintenance Technician
Serco
Abu Dhabi
02.2014 - 02.2015
Project Mobilization& Asset Tagging
Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
Prepared documentation and drafted reports detailing completed maintenance activities and repairs.
Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
Safely and effectively handled wide range of cleaning products and solutions.
Building Maintenance Technician
Farnek LLC
Dubai
01.2012 - 01.2014
Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
Worked quickly on emergency requests in order to minimize disruptions to operations.
Maintained facility to foster clean environment free from litter, dust, and pollutants.
Education
B.E - Electrical and Electronics Engineering
Anna University
09.2005 - 05.2009
Master Diploma - Auto CADD, Project Management
CADD Center
India
02.2011 - 12.2011
Skills
MS Office, Auto CADD 2D, CMMS
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Timeline
Estate Manager
Serco
01.2022 - Current
MEP Supervisor
Khidmah Sole Proprietorship LLC
06.2020 - 12.2021
MEP Engineer- Infrastructure
Damac Properties
09.2019 - 01.2020
Facilities Engineer
MAB Facilities Management LLC
03.2015 - 08.2019
Building Maintenance Technician
Serco
02.2014 - 02.2015
Building Maintenance Technician
Farnek LLC
01.2012 - 01.2014
B.E - Electrical and Electronics Engineering
Anna University
09.2005 - 05.2009
Master Diploma - Electrical CADD
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