AHED AL HALABI
Damascus
Summary
Results-driven Business Administration, Finance, and Travel & Tourism professional with over 10 years of experience in public-sector organisations. Skilled in data management, regulatory compliance, financial administration, and office operations. Experienced in travel agency operations, including ticketing, visa processing, and customer service. Currently completing a degree in Economics, with a solid foundation in project management.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Senior Travel Consultant
SAMA AL-KHALIL TRAVEL & TOURISM ESTABLISHMENT
Damascus, Syria
12.2025 - 06.2026
- Organised and communicated VIP guest needs, ensuring exceptional service through meticulous attention to detail.
- Handled client queries and concerns with professionalism, providing prompt solutions that upheld high service standards.
- Developed and maintained strong relationships with industry partners, including airlines and hotel chains, to enhance service offerings.
- Collaborated with sales and marketing teams to effectively promote special offers and packages, enhancing client engagement.
- Maintained accurate and up-to-date records of all reservations and correspondence.
- Processed payments and sent confirmation details to customers via email or mobile app.
- Collaborated with team members to share knowledge and best practices, fostering a supportive and efficient work environment.
- Managed office correspondence, including emails, phone calls and mail, efficiently and promptly.
Travel Consultant
ADEL TRAVEL & TOURISM ESTABLISHMENT
Damascus , Syria
07.2025 - 12.2025
- Handled travel arrangements for groups, couples, executives and special needs clients.
- Managed bookings for flights, hotels, and excursions, securing competitive rates and confirming reservations accurately.
- Reserved tickets, booked accommodations and rental transportation to accommodate needs of customers.
- Handled client queries and concerns with professionalism, offering prompt solutions to maintain high service standards.
- Collected full and partial payments for travel services following remittance schedules.
ACCOUNTANT & INVENTORY
General organization for Intl. Exhibition & Market
Damascus
07.2018 - 07.2025
- Managed financial accounts, reconciling bank statements and monitoring cash flow to ensure accuracy of financial records.
- LiveCar Managed accounts payable and receivable, ensuring timely settlement of invoices and maximising cash flow.
- Generated invoices for LiveCar on a monthly basis to ensure timely billing.
- Compiled end-of-month closing statements and financial documents, facilitating accurate and timely reporting.
- Analysed financial data to produce monthly reports, providing insights into LiveCar company performance for stakeholders.
- Coordinated with external auditors during annual reviews, facilitating a transparent and efficient audit process.
- Played a key role in the operation of the warehouse management system, Career Career Career Career LiveCar Career Career Career LiveCar Career Career Career Career LiveCar ensuring a smooth transition and minimal disruption to operations. Documenting Care material movement, and physical and written inventory.
- Provided support for the public relations team with administrative tasks, including scheduling meetings and managing correspondence.
COMPORT AND EXPORT REGULATIONS SPECIALIST
Ministry
Damascus
07.2015 - 06.2018
- Conducted rigorous risk assessments for LiveCare projects, enhancing asset protection strategies.
- Developed robust mitigation strategies for LiveCare eCare to enhance project outcomes.
- Secured data through strict confidentiality procedures, ensuring clear communication of ideas across multiple channels to support staff.
- Scanned new documentation into system and classified data using standard codes. for staff.
- Coordinated photocopying and faxing of documents for LiveCare, streamlining communication processes.
DATA ENTRY ADMINISTRATOR
Public Establishment for Int'l. Fairs & Exhibition
Damascus
01.2011 - 06.2015
- Created and maintained spreadsheets in Excel, analysing incoming documents for data extraction, and accurately entering information into relevant databases.
- Performed data updates on information in company system. Managed company career reports with accuracy and attention to detail. LiveCar
- Monitored and updated changes to data fields, keeping records current and reliable for decision-making purposes.
- Maintained confidentiality during data handling processes, ensuring data integrity and security.
- Corrected errors in data to prevent duplication across systems.
- Facilitated team discussions to identify data administration improvements, collaborating with team members to streamline procedures and reduce processing times.
- LiveCar Completed data cleaning tasks for research projects. veCare
- Played a key role in annual audits by preparing and presenting accurate rate data Care measures to avoid information breaches and data Livetic LiveCare
Education
Diploma of Higher Education - Business Administration
Commercial Institute
Al Mazah, Syria01-2009
Faculty of Economics - Project Management
Faculty of Economics
Damascus, SyriaSkills
- Travel itinerary planning
- Travel resource allocation
- Booking management
- Booking system optimisation
- Ticket management
- Travel compliance knowledge
- Supplier relationship management
- Travel market analysis
- Market entry strategies
- Data analysis
- Quality assurance oversight
- Booking documentation control
- Payment reconciliation
- Client communication
- Travel coordination
- Project coordination
- Cross-functional teamwork
- Client satisfaction focus
- Communication
- Appointment scheduling
- Microsoft Excel
- Relationship Management
Languages
Arabic
Proficient
C2
English
Upper Intermediate
B2
Custom
Hands-on experience in flight reservations and ticketing, visa processing, hotel bookings, travel arrangements, and customer service. Experienced in office operations, administrative support, finance and accounting activities, internal and external customer communication, computer-based systems, document management, and maintaining accurate physical and digital archives.
Timeline
Senior Travel Consultant
SAMA AL-KHALIL TRAVEL & TOURISM ESTABLISHMENT
12.2025 - 06.2026
Travel Consultant
ADEL TRAVEL & TOURISM ESTABLISHMENT
07.2025 - 12.2025
ACCOUNTANT & INVENTORY
General organization for Intl. Exhibition & Market
07.2018 - 07.2025
COMPORT AND EXPORT REGULATIONS SPECIALIST
Ministry
07.2015 - 06.2018
DATA ENTRY ADMINISTRATOR
Public Establishment for Int'l. Fairs & Exhibition
01.2011 - 06.2015
Diploma of Higher Education - Business Administration
Commercial Institute
Faculty of Economics - Project Management
Faculty of Economics