Ahmad Al-Kayyali
Dubai,UAE
Summary
An accomplished sales leader with over 15 years of experience in the Fintech and payments industry, demonstrating a clear progression from technical expertise to senior sales management. Proven ability to build, mentor, and scale high-performance sales teams, consistently driving double-digit revenue growth across the UAE and MENA region. Expert in developing and executing sales strategies for POS and e-commerce solutions, forging strategic partnerships, and optimizing commercial operations to maximize market share and profitability.
Overview
18
18
years of professional experience
Work history
Senior Sales Account Manager
Quartz Group
Amman, Jordan
08.2020 - 11.2025
- Spearheaded sales–marketing synergy, accelerating merchant acquisition by 30% and expanding overall business growth.
- Enhanced digital marketing strategy, delivering 15% reduction in cost and significantly higher conversion performance.
- Built trusted relationships with key accounts, elevating satisfaction levels and unlocking sustained revenue expansion.
- Collaborated closely with marketing team to ensure brand consistency.
- Identified potential leads, resulting in new business acquisition.
- Maintained up-to-date knowledge of competitor activity, ensuring competitive advantage.
- Monitored sales team performance closely, providing constructive feedback when necessary.
- Generated new prospect leads through industry networking and strategic ambassador partnerships.
Area Sales Team Leader
Hawix
Abu Dhabi, UAE
07.2017 - 06.2020
- Achieved 20–30% revenue growth in first year by expanding acquiring and payment gateway products.
- Increased merchant retention by 25% through implementation of tailored payment solutions.
- Established strategic partnerships with banks and fintech across MENA region, enhancing market presence.
- Identified potential markets, expanding business opportunities.
Business Development Manager
Abu Dhabi Islamic Bank
Dubai, UAE
05.2015 - 07.2017
- Drove 15% YoY growth in POS and merchant acquiring through targeted acquisition strategies.
- Boosted profitability by 20% by optimizing pricing models and enhancing transaction economics.
- Expanded bank’s POS presence by acquiring high-value SME and corporate merchants across key sectors.
- Conducted market research to identify potential business opportunities.
Area Senior Sales officer
Network International
Dubai, UAE
02.2012 - 04.2015
- Drove 18% YoY portfolio growth and improved merchant retention by 30%.
- Negotiated contracts with potential clients, securing lucrative deals.
- Performed sales visits to take strategic action on new business leads.
- Understood customer needs to craft exceptional sales journeys.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
Relationship officer
Network International
Dubai, UAE
05.2009 - 01.2012
- Negotiated deals with customers, resulting in mutual benefits..
- Managed high-value accounts, ensuring maximum client retention.
- Coordinated with other departments for seamless service delivery to clients.
- Improved customer relationships by addressing queries and concerns promptly, resulting in 25% increase in overall customer satisfaction.
POS Field Engineer
Network International
Dubai, UAE
11.2007 - 04.2009
- Performed critical software upgrades to improve system functionality.
- Installed and maintained POS terminals, reducing technical errors by 25%
- Provided exceptional customer service by addressing queries promptly and efficiently.
- Implemented new technologies, contributing to innovative solutions development.
Education
Professional Diploma - Project Management
College of London COL1920
Dubai08.2024
Training - AML, Compliance Essentials, Solution Selling
ADIB Academy
Abu Dhabi09.2016
Training`` - Merchant Acquiring & Four-Party Model
Mastercard
Dubai2012
Training - Salesforce
Tanfeeth
Dubai01.2011
BSc - Computing Information Systems
University of Dubai
Dubai03.2007
Skills
- Sales Leadership: Team Building & Mentoring, Regional Strategy, Revenue Growth, P&L Management, Sales Forecasting
- Business Development: Strategic Partnerships, Merchant Acquisition & Retention, Market Expansion, Negotiation
- Payments & Fintech: POS & E-Commerce Solutions, Payment Gateways, Merchant Onboarding, Pricing & Compliance
- Commercial Strategy: Digital Marketing & Sales Integration, CRM (Salesforce/HubSpot), Process Optimization
LANGUAGES
English
Fluent
Arabic
Native
Timeline
Senior Sales Account Manager
Quartz Group
08.2020 - 11.2025
Area Sales Team Leader
Hawix
07.2017 - 06.2020
Business Development Manager
Abu Dhabi Islamic Bank
05.2015 - 07.2017
Area Senior Sales officer
Network International
02.2012 - 04.2015
Relationship officer
Network International
05.2009 - 01.2012
POS Field Engineer
Network International
11.2007 - 04.2009
Professional Diploma - Project Management
College of London COL1920
Training - AML, Compliance Essentials, Solution Selling
ADIB Academy
Training`` - Merchant Acquiring & Four-Party Model
Mastercard
Training - Salesforce
Tanfeeth
BSc - Computing Information Systems
University of Dubai