Ahmad Alamour
Dubai,UAE
Summary
Results-driven professional with expertise in sales and business development, market analysis. Demonstrates exceptional skills in effective communication to drive business growth and optimise client relationships. Committed to leveraging analytical insights and innovative strategies to achieve organisational objectives while fostering long-term success.
Overview
11
11
years of professional experience
Work history
Account manager
Cardoo MENA
Remote , UAE
2025.04 - Current
- Managed and grew a portfolio of car rental companies and holiday home operators across GCC and UK markets.
- Served as the main point of contact for merchant accounts, handling onboarding, support, and relationship management.
- Led merchant onboarding and activation for deposit-free payment solutions, ensuring smooth adoption and usage.
- Coordinated with product, risk, compliance, and operations teams to resolve issues and improve merchant experience.
- Monitored account performance, transaction activity, and usage metrics to identify optimization opportunities.
- Conducted regular account reviews and provided strategic guidance to maximize merchant value.
- Ensured compliance with internal policies and regional regulatory requirements.
- Drove growth in Total Transaction Value (TTV) across managed accounts through increased adoption of deposit-free solutions.
- Successfully onboarded and activated multiple merchants in the mobility and short-term rental sectors.
- Improved merchant retention and engagement by proactively addressing operational and payment challenges.
- Helped partners reduce reliance on traditional cash deposits by transitioning to digital, deposit-free payment flows.
- Built strong, long-term relationships with key accounts in both GCC and UK regions.
Business Development Manager
PAYOK
Dubai
2023.06 - 2024.12
- - Identified potential businesses for company products or services, enhancing outreach efforts.
- - Acting as the lead point of contact for key accounts.
- - Conducting market research on industry trends and competitors.
- - Built and maintained strong relationships with merchants to foster collaboration and drive sales.
- - Attending industry events and exhibitions.
- - Onboarded new merchants and supported setup to ensure smooth integration with company systems.
- - Keeping up to date with product updates and features.
Sales Manager
Spotii (ZipPay Company)
Dubai
2021.03 - 2023.03
- - Expanded business across KSA, Oman, and Bahrain.
- - Drove a 23% increase in Total Transaction Value (TTV) by optimizing digital payment flows and merchant activation strategies.
- - Managed enterprise accounts across multiple sectors.
- - Worked with marketing on B2B lead generation.
Sales Executive
Alforsan Holding
Abu Dhabi
2018.04 - 2021.03
- - Presented products using practical use cases.
- - Negotiated pricing and service agreements.
- - Built long-term client relationships.
Operations Manager
Clean and More
Dubai
2015.01 - 2018.03
- - Improved operational efficiency and profitability.
- - Streamlined processes and reduced turnaround time.
Education
Business Administration -
Damascus University
Skills
- Sales strategy and development
- CRM (Salesforce, HubSpot)
- Market analysis
- Effective communication
LANGUAGES
Arabic (Native), English (Fluent)
References
References available upon request.
Timeline
Account manager
Cardoo MENA
2025.04 - Current
Business Development Manager
PAYOK
2023.06 - 2024.12
Sales Manager
Spotii (ZipPay Company)
2021.03 - 2023.03
Sales Executive
Alforsan Holding
2018.04 - 2021.03
Operations Manager
Clean and More
2015.01 - 2018.03
Business Administration -
Damascus University