Ahmad Al-Asbahi
Dubai
Summary
A seasoned professional with 5+ years in leadership, operations, and staff training in the Food and Beverage sector. I excel in branch and supplier management, strategic planning, and customer relations. My skills include inventory and cash handling, customer service, adaptability, communication, team leadership, strategic thinking, and problem-solving. I am committed to operational excellence and enhancing customer experiences through strategic initiatives and effective management.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Nanuet DMCC (WINGERS)
01.2024 - Current
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Market Analysis: Conducted thorough market analysis to identify trends, opportunities, and competitive landscape, informing strategic decision-making and business planning.
- Customer Satisfaction: Enhanced customer satisfaction by implementing feedback mechanisms and improving service delivery
- Cost Reduction: Implemented strategic initiatives to cut operational costs, resulting in a reduction in expenses. Streamlined processes and negotiated better terms with suppliers to achieve cost savings
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Generated new business with marketing initiatives and strategic plans.
Operations Manager
A-z Auto
07.2023 - 01.2024
- Dealt with Insurance Adjustors: Acted as the primary point of contact for insurance adjustors, ensuring smooth and efficient communication for claims processing.
- Financial Management: Responsible for receiving and processing financial transactions from insurance companies, ensuring timely and accurate financial reconciliation.
- Employee Management: Supervised and managed a team of employees, including hiring, training, scheduling, and performance evaluations.
- Customer Service: Handled customer inquiries and complaints, providing exceptional service to ensure customer satisfaction.
- Appointment Booking: Managed and scheduled appointments, optimizing the shop’s workflow and ensuring timely service delivery.
Business Developer
Wingers
05.2017 - 04.2023
- Overseeing all aspects of branch operations in multi-location in Amman, and new branch opening in Dubai
- Support in developing and implementing strategic plans to achieve revenue targets and business objectives
- Managing financial aspects such as budgeting and cost control to ensure profitability
- Inventory managements, including ordering supplies and raw materials, controlling stock levels, and minimizing wastage
- Overseeing daily operations and ensuring smooth functioning of restaurant
- Provide hands-on training in operations, preparation, service standards, and safety protocols & conducting orientation sessions to introduce new hires to company policies, procedures, and job duties
- Ensure consistency in training standards and procedures.
Education
Bachelor of Arts - Risk Management
American University of Madaba
Jordan06.2023
Skills
- Analysis and Reporting
- Adaptability and Flexibility
- Financial Management and Budgeting
- Human Resource Management (HRM)
- Supplier Relationship Management
- Business Development
- Strategic Planning
- Sales and Marketing
- Project Management
Timeline
Business Development Manager
Nanuet DMCC (WINGERS)
01.2024 - Current
Operations Manager
A-z Auto
07.2023 - 01.2024
Business Developer
Wingers
05.2017 - 04.2023
Bachelor of Arts - Risk Management
American University of Madaba
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