Ahmad AL Hamad

• Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
• Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
• Contributed to increased sales by offering personalized product recommendations based on customer needs.
• Streamlined processes by creating detailed FAQs and troubleshooting guides for customers to reference.

Managing the café in the morning shift and checking on all machines, lights, screens, air conditioning and opening the system in addition to welcoming guests and taking their orders and following them up and writing the bills and orders on the cashier

• Contributed to team success by consistently exceeding performance metrics and maintaining high-quality service standards.
• Assisted customers with product information, helping them make informed decisions and ensuring their needs were met.

• Improved worksite safety by enforcing strict adherence to safety protocols and conducting regular inspections.
• Streamlined workflow, delegating tasks according to the strengths and skills of each team member.
• assist the foreman in dealing with problems, and coordinating decoration , lights, sound, and any other related to the appearance of parties