AHMAD ALKENJI

* Worked jointly with team members to assist with closing sales, cross-selling and upselling of cars .
* Worked to build relationships with customers and built potential for additional sales.
* Increased sales and customer satisfaction through personalized servicing.
* Offered each customer top-notch, personal service to boost sales and customer satisfaction.
* Listened to clients and introduced solutions to satisfy business and personal needs.
* Asked open-ended questions to determine needs and assisted customers in choose the best car .
* Managed customer from initial contact to closing with attention to detail to build loyalty.
* Improved customer service and telecommunication skills to build lasting relationships.
* Logged reports, expenses, receipts, and sales in company database.
* Developed and grew leads through repeat business and customer referrals.
* Networked within community to build and nurture successful relationships with new and long-term customers.
* Developed and implemented sales strategies to increase profits.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.