Ahmad Amiri

• Lead and manage all social media platforms for flydubai, driving brand consistency and audience growth across key channels.
• Collaborate with international markets to align destination marketing strategies and enhance global campaign effectiveness.
• Develop and implement a structured influencer programme to support brand awareness and destination promotion.
• Plan and execute integrated campaigns supporting rebranding and brand positioning initiatives.
• Design and deliver communication and PR strategies aligned with corporate objectives and brand principles.
• Develop strategic communication plans to support new product and service launches.
• Strengthen the integrity and consistency of communication channels across digital platforms.
• Oversee day-to-day digital communications operations, ensuring alignment with ongoing and upcoming projects.
• Supervise cross-functional teams supporting advertising, PR, and content delivery.
• Advise leadership on public image, reputation management, and audience perception.
• Monitor industry trends and introduce best practices to enhance performance and efficiency.
• Implement data-driven social media strategies, achieving significant growth in engagement and online presence.

• Serve as Media Consultant at the Government Experience Exchange Office within the Prime Minister’s Office.
• Oversee all communication efforts, including social media, press releases, and public relations strategies.
• Manage protocol and Public Relations for His Excellency, the Deputy Minister, ensuring seamless coordination and adherence to high standards.
• Coordinate extensive logistics, including event planning, travel arrangements, and meeting setups to ensure smooth operations and readiness
• Created compelling content for various platforms, enhancing brand awareness and audience reach.
• Negotiated with media outlets to secure advantageous advertising rates and placements.
• Collaborated with international teams to ensure cohesive media strategies across global markets.
• Facilitate media engagements, including preparation and distribution of press releases and handling public relations inquiries.
• Coordinate event logistics and communication needs to support the Government Experience Exchange Office’s initiatives and objectives.

• Manage government relations between Dnata and external authorities, in order to seek new innovative opportunities to expand collaboration and business
• Monitor market trends and competitor activities, delivering strategic insights and recommendations to leadership
• Lead client communications, regularly updating on product offerings and industry news to maximize sales and revenue; ensure swift dissemination of policy changes to clients and front-line staff
• Serve as Client Relations Manager, representing the business at regional and global meetings and advising on related matters
• Drive internal efficiencies by leading projects focused on process improvements, developing SOPs, and ensuring adherence to group project management standards
• Negotiate with vendors on behalf of clients to secure the best deals, maximizing savings and enhancing brand exposure
• Coordinate with service departments such as Revenue Accounts, IT, E-Commerce, and Credit Control to support operations and ensure timely payment recovery; maintain continuous liaison for feedback and support.
• Evaluated market conditions and competitor actions to develop successful marketing strategies.
• Arranged venues, scheduled catering services and organised guest list to comply with logistics and produce seamless execution of event.
• Managed team to discuss logistics, monitor timeline and implement priority tasks and deadlines.
• Negotiated with vendors to discuss terms and conditions and obtain cost-effective contracts.

• Monitored costs, timescales and resources used to achieve project success.
• Boosted on-site productivity by implementing strategic process improvements.
• Met project deadlines by managing and partnering with contractors to monitor performance.
• Been Part of the team who worked in DIFC Emirates Check In and Ajman City Check In
• Oversaw major projects within local region, producing deliverables within agreed timescales and budgets.
• Tracked costs and expenses for analysis against original budget, strengthening internal cost controls.
• Delivered status reports to stakeholders for budgeting and planning purposes.

• Coordinate job attachments for Emirates Operations' commercial trainees, including plan design, department liaison, progress monitoring, and feedback collection
• Compile comprehensive performance reports for HR and line managers
• Oversee training programs for Outstation Managers, managing structuredrotations and tracking progress
• Evaluate trainee presentations with HR and line managers
• Manage school and college summer and placement programs, ensuringappropriate assignments
• Organize key internal events, collaborating with internal and externalstakeholders to boost engagement
• Supervise daily activities for UAE nationals in Emirates Airport Services,including development and case management programs
• Oversee the MBR Smart Majlis operations
• Lead initiatives to improve Emirates' passenger services.

- Greeted and assisted all premium customers, including providing help with check-in, tagging luggage, ticketing changes, re-booking, and special service requests.

- Working with VIP unit to handling the VIP and VVIP Passengers.

- Handling Check in Area and acting as a supervisor.

• Delivered excellent customer service, keeping polite, friendly and professional manner at all times.
• Supervised passenger check-in and boarding processes, enhancing customer experience and efficiency.
• Monitored security procedures, contributing to a secure environment for passengers, staff, and aircraft.