I am a punctual and highly
motivated professional who
thrives in dynamic, fast-paced
environments, consistently
delivering work that meets
exceptional standards. My strong
teamwork skills are a testament to
my ability to collaborate
effectively, and I pride myself on
my capacity to take direction from
various management levels while
maintaining positive relationships
with my colleagues.
My professional toolkit includes
outstanding flexibility and
reliability, bolstered by exemplary
time management skills. I
approach every role with
infectious enthusiasm and a selfmotivated
drive, ensuring
reliability and responsibility in all
my tasks. As a mature team
player, I easily adapt to
challenging situations and am
proficient in both team-based and
independent work settings. My
initiative allows me to navigate
and excel in my responsibilities.
I excel under pressure and am
adept at meeting tight deadlines
without sacrificing quality. My
dedication and strong
organizational skills underpin my
methodical approach to
assignments. With robust
interpersonal skills, I stand out as
an exceptional team player who is
eager to learn and develop new
skills.
As a dependable individual, I
actively seek out new
responsibilities in various
employment sectors. My dynamic
work approach guarantees task
efficiency, and my determination
and decisiveness empower me to
identify and seize new
opportunities.
• Dynamic Hunter with a high activity level, adept at engaging
with prospects to uncover new opportunities and expand
business.
• Expert in nurturing and growing existing client relationships in
collaboration with customer service and management teams.
• Proficient in operating autonomously, demonstrating initiative,
and motivating teams to achieve goals.
• Skilled in building and managing a robust sales pipeline using
Microsoft Dynamics, aligning with company standards.
• Strategic in targeting and qualifying potential clients within key
trade lanes as defined by DSV.
• Focused on acquiring new business and exploring new trade
lanes within selected client segments.
• Committed to maintaining a flawless CRM, ensuring 100%
accuracy in documenting sales interactions and visits.
• Consistently plans and executes a minimum number of sales
calls weekly, driving forward client engagement.
• Guarantees the implementation of detailed SOPs for each
client, ensuring seamless operations.
• Presents weekly sales pipeline and activity reports to
management via Microsoft Dynamics dashboards.
• Diligently records account information, contact details, meeting
schedules, and opportunities in line with company protocols.
• Actively participates in regional sales campaigns, contributing
to team targets.
• Generates valuable sales leads for overseas DSV offices and
networks, fostering global business growth.
• Cultivates strong, lasting relationships with customers and
colleagues, enhancing team cohesion and client satisfaction.
• Conducts monthly performance reviews, setting actionable
sales plans as necessary.
• Assists in timely payment collection from customers, adhering
to company guidelines.
• Identifies and communicates potential service improvements,
aligning with company capabilities.
• Ensures effective stakeholder management, involving product
specialists, Inside Sales, RDMs, and management when
appropriate.
• Meets or exceeds KPIs established by management,
demonstrating consistent performance.
• Cultivated and expanded a portfolio of 200 clients through
monthly outreach and daily visits, ensuring consistent
communication and relationship enhancement.
• Drove revenue growth and increased shipment volumes by
selling premium express services for both document and non-document
deliveries, consistently meeting or exceeding
quarterly sales targets through strategic acquisition, cross-selling,
and upselling.
• Aligned sales strategies with regional objectives, aggressively
targeting competitor clientele and promoting insurance services
to augment existing customer value.
• Collaborated with credit controllers to resolve DOS collection
issues, devised solutions, and promoted E-Com tools, working
closely with the e-commerce team to reinforce customer
retention.
• Developed and executed a re-engagement strategy for lost
and inactive customers, leveraging databases and trade
directories to boost the first-time buyer ratio within the territory.
• Adhered to all relevant GSP procedures, ensuring full
compliance in daily operations.
• Managed annual price adjustments, monitored contractual
agreements, and tailored pricing strategies based on detailed
shipping profiles.
• Cultivate expert-level knowledge of all freight services,
including Air, Ocean, Land, and Warehousing operations.
• Strategically generate and cultivate leads within targeted
market segments.
• Engage in lead qualification through telephonic outreach,
followed by scheduling and conducting client meetings.
• Efficiently manage and update the CRM database, utilizing
Salesforce for optimal tracking.
• Facilitate seamless account transitions to operations teams,
providing initial guidance and support to ensure customer
satisfaction and account stability.
• Act as a brand ambassador at trade shows and exhibitions,
enhancing company visibility and networking opportunities.
• Foster the company's corporate image and reputation through
strategic relationship management.
• Deliver exceptional customer care, both internally and
externally, addressing and resolving escalated service issues.
• Strong customer relationships through bi-monthly
contact, ensuring a consistent touchpoint for a portfolio of clients
and maintaining a minimum of 35 daily calls.
• Drove territory growth by exceeding quarterly sales targets via
strategic acquisition, cross-selling, and upselling, while also
focusing on reducing down-trading and reactivating dormant
accounts.
• Aligned sales strategies with regional objectives, targeting
competitor clientele and enhancing revenue through insurance
product upselling.
• Collaborated with credit controllers to address and resolve
DOS collection issues, and promoted the adoption of E-Com
tools, liaising with the e-com team to fortify existing business.
• Developed and executed a hit list strategy to re-engage lost
and inactive customers, leveraging databases and trade
directories to boost the first-time buyer ratio.
• Adhered to all relevant GSP procedures, ensuring compliance
and best practices in daily operations.
• Managed annual price adjustments, monitored contractual
agreements, and tailored pricing strategies to align with
customer shipping profiles.
• Ensured timely and secure delivery of shipments by proficiently
tracking and tracing, while maintaining high-quality call
standards.
• Demonstrated expert knowledge of DHL products, effectively
utilizing them for strategic upselling.
• Excelled in a team leader role, adeptly managing task
delegation for optimal team performance.
• Drove revenue growth by successfully selling DHL's value-added
services to customers.
• Ensured timely, safe shipment delivery
• Expert in DHL products for up-selling
• Led team, excelled in task delegation