Ahmad Elchayeb

• Installed new hardware components for better computing power and efficiency.
• Resolved complex software glitches, enhancing overall system stability.
• Monitored system performance regularly, ensuring optimal operation at all times.
• Trained staff on new IT systems for improved productivity.
• Conducted regular audits of systems, maintaining high standard of compliance.
• Managed IT projects for successful delivery within deadlines.
• Streamlined technical support process, improving response time significantly.
• Troubleshot hardware issues, ensuring minimal downtime.
• Implemented frequent system backup and recovery practices to reduce data loss.
• Improved data security with rigorous testing and upgrades.
• Researched cost of replacing or updating computer items and reported amounts.
• Carried out new hardware installations and updates, keeping systems functional and secure.
• Followed technical documentation for accurate installation, maintenance and repair work.
• Answered user questions about hardware and software operation to help resolve problems.
• Completed investigations to check on reported errors, reproduce problems and trace faults.
• Improved system performance with regular maintenance and updates.
• Maintained IT inventory effectively keeping track of all equipment in use.
• Set up video conferencing to enhance virtual communication capabilities.
• Collaborated on infrastructure projects and service requests with external vendors and internal groups.
• Tracked computer system and network performance to identify root causes of issues.
• Coordinated with vendors during hardware upgrades, improved overall system efficiency.
• Monitored computer networks, ensured continuous uptime.
• Prevented potential data loss by implementing backup strategies.
• Anticipated and prevented issues with technical infrastructure to minimise downtime.
• Organised workspaces for employees with computer, monitors and associated cabling or equipment.
• Conducted server back-up and recovery operations in line with protocols.

Owner of Workshop for Computers, Pbx and CCTV Maintenance and Trading:

* Computers maintenance, software & hardware.

* Computers Upgarading Systems, software and hardware.

* Computers and computers' parts, softwares and programmes Procurments and trading.

* Networking Supply / installation / Maintenance / wiring / cable pulling.

* CCTV Supply / installation / Maintenance / wiring / cable pulling.

* Pbx Supply / installation / Maintenance / wiring / cable pulling.